Head of Underwriting Operations

3 weeks ago


Kitchener, Ontario, Canada Equitable CA Full time

At Equitable, we understand that your professional journey is more than just fulfilling job responsibilities; it's about being part of a community that fosters your growth and enables you to achieve your fullest potential. In our supportive and collaborative workplace, we believe that our success hinges on a dedicated, motivated, and client-focused team. Join Equitable today.

Position: Manager, Underwriting
Reports To: VP, Chief Underwriter
Department: Individual
Employment Type: Permanent Full-Time

Work Arrangement: This role is hybrid. You will be required to work in our office a minimum of two (2) assigned, consecutive days every other week, along with a fifth (5th) assigned day each month. Additional office presence is encouraged, and some roles may necessitate more frequent office attendance.

About the Role: Equitable is expanding, and we are in search of an Underwriting Manager to guide our team of Individual Underwriters. This is an exciting opportunity to join one of the top employers in the Waterloo Area and Southwestern Ontario.

Key Responsibilities:

  • Conduct thorough technical risk evaluations for individual life and critical illness insurance.
  • Oversee ongoing underwriting processes, ensuring effective workload distribution, team objectives, process optimization, and personnel management.
  • Recruit, nurture, and retain a cohesive and motivated team, while assessing individual and team performance through annual evaluations.
  • Provide timely, constructive feedback to team members and facilitate the annual performance and talent review process.
  • Focus on continuous improvement, balancing quality and efficiency in underwriting practices.
  • Establish strong relationships with key brokerage firms and internal distribution partners, mentoring the team to do the same.
  • Collaborate with leaders in underwriting and Individual Insurance to achieve strategic objectives.
  • Ensure clear and timely communication with the underwriting team, leadership, and both internal and external stakeholders.
  • Manage and support cross-functional initiatives that align with departmental, divisional, and corporate goals.

Qualifications:

  • College or University degree or equivalent relevant experience.
  • 5+ years of experience in Individual Insurance with demonstrated underwriting expertise.
  • Familiarity with individual products, underwriting policies, procedures, workflows, and administrative systems.
  • Proven leadership and employee development skills.
  • Ability to negotiate and excel in a cross-functional environment.
  • Understanding of the complexities within the Individual marketplace and competitive landscape.
  • Strong analytical and problem-solving capabilities.
  • Excellent written and verbal communication skills, with the ability to share knowledge effectively in a team setting.
  • Ability to work independently with minimal supervision while maintaining regular consultation with the Chief Underwriter.
  • Proactive, service-oriented, and results-driven with a sense of urgency.
  • FLMI / FALU designation or currently pursuing.

Benefits:

  • A healthy work-life balance with a focus on employee wellness.
  • Annual bonus program, vacation allowance, and company-sponsored benefits.
  • An additional paid volunteer day each year to support community engagement.
  • Immediate enrollment in the company pension plan with employer matching.
  • Employee resource groups that promote an inclusive workplace.
  • Tuition assistance and specialized program support.
  • An onsite cafeteria offering a variety of daily meal options.
  • Discounts on company products and services, along with access to exclusive employee perks.
  • Regular team-building events aimed at fostering collaboration and unity.

As part of the recruitment process, candidates will be required to provide two professional references, including at least one supervisor.

To learn more about Equitable, we encourage you to explore our organization.

Equitable is committed to ensuring equal access to employment opportunities across our organization. If you require accommodations during the application process, please reach out to our HR team.



  • Kitchener, Ontario, Canada Sun Life Assurance Company of Canada Full time

    Our student and new graduate programs offer a chance to explore Sun Life from the inside. You'll make a difference in the lives of our customers and communities, while building the skills and experience that allow you to grow in a meaningful and rewarding way.Job Description:Please enter the external job description here (remove this line)Job description...


  • Kitchener, Ontario, Canada Manulife Full time

    We are a prominent financial services organization dedicated to simplifying decisions and enhancing the lives of our clients and team members globally. Our commitment to values drives our business, from environmental efforts to community engagement. We empower our colleagues to excel, as we believe that a healthy, respected, and challenged workforce is key...


  • Kitchener, Ontario, Canada Sun Life Financial Full time

    Job DescriptionJob Title: Manager, Business Development and Performance LeadershipJob Summary:We are seeking a highly skilled and experienced Manager, Business Development and Performance Leadership to join our team at Sun Life Financial. As a key member of our Group Underwriting management team, you will be responsible for leading a team of underwriters and...


  • Kitchener, Ontario, Canada Société Financière Manuvie Full time

    About the RoleSociété Financière Manuvie is seeking a highly skilled and experienced Underwriting Manager to join our team. As a key member of our leadership team, you will be responsible for driving the success of our underwriting operations and ensuring that we deliver exceptional service to our customers.Key ResponsibilitiesOperational Excellence:...


  • Kitchener, Ontario, Canada VTRAC Consulting Corporation (WBE) Full time

    About the RoleVTRAC Consulting Corporation (WBE) is seeking a highly skilled Underwriting Manager to join our team. As a key member of our organization, you will play a critical role in driving business growth and ensuring the success of our commercial lines underwriting operations.Key ResponsibilitiesLeadership and Team ManagementProvide guidance, support,...


  • Kitchener, Ontario, Canada VTRAC Consulting Corporation (WBE) Full time

    About the RoleVTRAC Consulting Corporation (WBE) is seeking a highly skilled Underwriting Manager to join our team. As a key member of our organization, you will play a critical role in driving business growth and ensuring the success of our commercial lines underwriting operations.Key ResponsibilitiesLeadership and Team ManagementProvide guidance, support,...


  • Kitchener, Ontario, Canada VTRAC Consulting Corporation Full time

    Job SummaryVTRAC Consulting Corporation is seeking a highly skilled Underwriting Manager to lead our Commercial Lines Underwriting team. As a key member of our leadership team, you will be responsible for providing strategic guidance and support to our underwriting team, ensuring the department operates at maximum efficiency and productivity.Key...


  • Kitchener, Ontario, Canada VTRAC Consulting Corporation Full time

    Job SummaryVTRAC Consulting Corporation is seeking a highly skilled Underwriting Manager to lead our Commercial Lines Underwriting team. As a key member of our leadership team, you will be responsible for providing strategic guidance and support to our underwriting team, ensuring the department operates at maximum efficiency and productivity.Key...


  • Kitchener, Ontario, Canada Sun Life Assurance Company of Canada Full time

    Job DescriptionAt Sun Life Assurance Company of Canada, we are seeking a talented Student Underwriting Analyst to join our team. As a key member of our Underwriting Innovation team, you will play a crucial role in leading innovative projects and initiatives that improve client experience while managing risk tolerance.Key ResponsibilitiesCollect and analyze...


  • Kitchener, Ontario, Canada Sun Life Assurance Company of Canada Full time

    Job DescriptionAt Sun Life Assurance Company of Canada, we are seeking a talented Student Underwriting Analyst to join our team. As a key member of our Underwriting Innovation team, you will play a crucial role in leading innovative projects and initiatives that improve client experience while managing risk tolerance.Key ResponsibilitiesCollect and analyze...


  • Kitchener, Ontario, Canada Sun Life Assurance Company of Canada Full time

    Job DescriptionAt Sun Life Assurance Company of Canada, we are seeking a talented Student Underwriting Analyst to join our team. As a key member of our Underwriting Innovation team, you will play a crucial role in leading innovative projects and initiatives that improve client experience while managing risk tolerance.Key ResponsibilitiesCollect and analyze...


  • Kitchener, Ontario, Canada Sun Life Assurance Company of Canada Full time

    Job Title: Underwriting Innovation Team Member Sun Life is a leading insurance company that values diversity and inclusion. We are seeking a talented individual to join our Underwriting Innovation team, where you will have the opportunity to make a meaningful impact on our customers' lives. Job Description: This role will be part of a dynamic team...


  • Kitchener, Ontario, Canada Sun Life Financial Full time

    Job SummaryWe are seeking a highly skilled and experienced Senior Underwriting Manager to lead our Group Underwriting team at Sun Life Financial. As a key member of our management team, you will be responsible for overseeing the underwriting process, ensuring compliance with company policies and procedures, and driving business growth.Key...


  • Kitchener, Ontario, Canada Société Financière Manuvie Full time

    About the RoleSociété Financière Manuvie is seeking a highly skilled and experienced Underwriting Manager to join our team. As a key member of our leadership team, you will be responsible for driving business growth, improving operational efficiency, and ensuring the delivery of high-quality services to our customers.Key ResponsibilitiesLeadership and...


  • Kitchener, Ontario, Canada Société Financière Manuvie Full time

    About the RoleSociété Financière Manuvie is seeking a highly skilled and experienced Underwriting Manager to join our team. As a key member of our leadership team, you will be responsible for driving business growth, improving operational efficiency, and ensuring the delivery of high-quality services to our customers.Key ResponsibilitiesLeadership and...


  • Kitchener, Ontario, Canada Société Financière Manuvie Full time

    About the RoleSociété Financière Manuvie is seeking a highly skilled and experienced Underwriting Manager to join our team. As a key member of our leadership team, you will be responsible for driving the success of our underwriting operations and ensuring that we deliver exceptional service to our customers.Key ResponsibilitiesOperational Excellence: Lead...


  • Kitchener, Ontario, Canada VTRAC Consulting Corporation Full time

    VTRAC Consulting CorporationIntelligent SolutionsPosition: Manager, Commercial Lines UnderwritingPosition Type: PermanentNo. of Positions: 1Location: Waterloo, ONOverviewAs the Manager of Underwriting, you will play a pivotal role in guiding and mentoring your team while driving the execution of business unit objectives. Your leadership will ensure that the...


  • Kitchener, Ontario, Canada VTRAC Consulting Corporation Full time

    VTRAC Consulting CorporationIntelligent SolutionsPosition: Manager of Underwriting OperationsPosition Type: PermanentNo. of Positions: 1Location: Waterloo, ONOverviewAs the Manager of Underwriting Operations, you will play a pivotal role in steering the underwriting team towards achieving operational excellence. Your leadership will be essential in fostering...


  • Kitchener, Ontario, Canada Metro Full time

    Position Title:Meat Department HeadPosition Type: PermanentRequisition ID: 39201Company: MetroEmployment Type: Full-TimeLocation: KITCHENERRole Overview: As the Meat Department Head, you will play a crucial role in delivering exceptional service to our customers. Your leadership will ensure that our meat department operates efficiently and meets the highest...


  • Kitchener, Ontario, Canada Manulife Full time

    At Manulife, we are a prominent financial services organization dedicated to simplifying decisions and enhancing the lives of our clients and team members globally. Our commitment to environmental sustainability and community engagement reflects our core values, which guide our operations. We believe that when our colleagues are healthy, respected, and...