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Senior Vendor Relationship Manager IV

3 months ago

Mississauga, Ontario, Canada TD SYNNEX Full time

About the Position:

The ideal candidate will serve as a cross-functional expert, focusing on enhancing operational efficiencies and driving sales for designated vendor lines across various departments. This role involves collaboration with vendors, the Product Management Team, and the Sales team to effectively guide team members with the necessary information, knowledge, and tools to support our vendor partners in the marketplace, improve customer satisfaction, and meet sales objectives. Additionally, this position acts as an escalation point for the team and identifies training needs for representatives managing the assigned lines.

Key Responsibilities:

  • Act as a subject matter expert for vendor programs and lifecycle management.
  • Comprehend vendor programs and pricing structures.
  • Prepare and validate complex quotes and orders for vendors.
  • Provide proactive sales support and collaborate with the sales team to uncover new opportunities.
  • Develop comprehensive proposals for intricate business requirements.
  • Manage vendor relationships at various organizational levels.
  • Test existing quoting solutions and lead training sessions for users and management.
  • Communicate lead times and delivery expectations based on product availability and manufacturing timelines.
  • Handle deal registrations, apply pricing strategies, and create renewal contracts when applicable.
  • Identify volume and strategic vendor programs proactively.
  • Present the TD SYNNEX value proposition and offerings, developing innovative approaches to enable new business opportunities.
  • Identify upsell and cross-sell opportunities to drive additional revenue.
  • Anticipate and resolve issues (e.g., supplier orders, quotes) with minimal oversight.
  • Manage various tasks assigned by management, including training, scheduling, and reporting.
  • Provide vendor-neutral consultative services to inside sales representatives and resellers.

Qualifications:

  • 5 to 8 years of relevant professional experience.
  • Ability to follow instructions and seek clarification when necessary.
  • Proficient in using standard office equipment.
  • Strong data entry capabilities.
  • Basic mathematical skills.
  • Demonstrated complex problem-solving, critical thinking, and decision-making abilities.
  • Attention to detail with a focus on accuracy and efficiency.
  • Clear communication skills, both verbal and written.
  • Proficient in English and other local/regional languages.
  • Experience in creating and delivering formal presentations.
  • Ability to interact effectively with senior management.
  • Skilled in negotiation and persuasive communication.
  • Ability to understand and collaborate with diverse individuals.
  • Strong leadership qualities with a proactive approach to innovation.
  • Excellent organizational and time management skills, ensuring task completion.
  • Adaptability to change and ability to adjust as needed.
  • Capability to work constructively under pressure and meet deadlines.
  • Commitment to maintaining ethical and organizational standards in business activities.
  • Ability to work independently with minimal supervision.
  • Effective multitasking skills.
  • Confidentiality in handling sensitive information.
  • Ability to build strong working relationships.
  • Empathy towards the needs and concerns of others.
  • Quick learner, adaptable to new systems and technologies.
  • Advanced proficiency in relevant computer systems and applications.
  • Ability to engage in extended phone conversations.
  • Capacity to remain alert and focused during work hours.

Work Environment:

  • Professional office setting.

Benefits:

  • Elective Benefits: Tailored programs to suit your lifestyle.
  • Career Growth: Accelerate your career with formal leadership and professional development programs, along with numerous on-demand courses.
  • Personal Well-Being: Enhance your financial, physical, and mental health through various seminars, events, and our global Life Empowerment Assistance Program.
  • Diversity, Equity & Inclusion: We value every voice and celebrate our global diversity through inclusive education and equitable growth opportunities.
  • Global Networking: Connect with new colleagues during your onboarding process.
  • Community Engagement: Participate in peer-led inclusive communities and activities, including volunteering and environmental initiatives.

Note: If you do not meet every requirement, we still encourage you to apply. At TD SYNNEX, we take pride in being recognized as a great workplace and a leader in diversity, equity, and inclusion. If you are enthusiastic about joining our team and believe you are a good fit for this role, we welcome your application.