Practice Director

2 weeks ago

Ottawa, Ontario, Canada Dentalcorp Full time

About Us:

Dentalcorp is Canada's largest and fastest-growing network of dental practices, committed to advancing the overall well-being of Canadians by delivering the best clinical outcomes and exceptional patient experiences.

We acquire leading dental practices, uniting them in a common goal: to be Canada's most trusted healthcare network. Leveraging our industry-leading technology, expertise, and scale, Dentalcorp offers professionals the unique opportunity to retain their clinical autonomy while unlocking their potential for future growth.

Key Responsibilities:

Operational Excellence:

  • Develop and execute plans to improve daily operations of the practice, ensuring maximum productivity and operational excellence.
  • Continuously review clinic environment and key business indicators to identify problems, concerns, and opportunities for improvement, providing coaching and direction to the team.

Compliance and Patient Safety:

  • Partner with Compliance, DC Institute, and Human Resources to ensure the clinic is fully compliant and meets provincial health regulation standards.
  • Manage and oversee all compliance programs within the practice, prioritizing patient safety and well-being.
  • Adhere to the practice's Health and Safety Policies and Procedures and comply with applicable provincial legislation.

Leadership and Development:

  • Lead, coach, and motivate the team to improve productivity, engagement, and patient satisfaction.
  • Drive the implementation of company programs, policies, and procedures, supporting action plans and motivating the team to meet operational and company objectives.
  • Support recruitment efforts, interviewing dental professionals, and assessing their fit with the practice.
  • Manage and analyze daily staffing costs and payroll administration, overseeing accounts receivable processes.

About You:

  • University or College Diploma in business or office administration.
  • 3-5 years of experience in a clinical setting, retail sales, or customer service environment.
  • Experience in a supervisory or management role, contributing to business operations, including staff scheduling, finances, inventory, and people management.
  • Strong business acumen and extensive experience in budgeting and forecasting.
  • Experience with dental software systems and Microsoft Office is preferred.
  • Strong commitment to maintaining health regulation and operational standards.
  • Willingness to work varied hours to align with business needs.

Candidates must be legally eligible to work in Canada. We appreciate all applicants, but only suitable candidates will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.

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