Assistant Manager

1 week ago


Kitchener, Ontario, Canada Tim Hortons Full time
About the Role

We are seeking a highly skilled and experienced Assistant Manager to join our team at Tim Hortons. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities
  • Operations Management: Oversee the preparation and presentation of food and beverages, ensuring high-quality standards are met.
  • Customer Service: Provide exceptional customer service, responding to customer complaints and concerns in a professional and courteous manner.
  • Team Leadership: Supervise and motivate a team of 11-15 employees, providing guidance and support to ensure they meet their performance goals.
  • Inventory Management: Manage inventory levels, ordering supplies, and maintaining a clean and organized store environment.
  • Marketing and Sales: Participate in marketing plans and implementation, identifying opportunities to increase sales and drive business growth.
  • Financial Management: Balance cash and complete balance sheets, cash reports, and related forms, ensuring accurate financial records.
  • Health and Safety: Ensure compliance with health and safety regulations, maintaining a safe working environment for employees and customers.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 7 months to less than 1 year of experience in a similar role.
  • Language: English.
  • Work Hours: 35 to 40 hours per week.

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