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Assistant Manager

2 months ago

Kitchener, Ontario, Canada Access Storage Full time

Job Summary:

We are seeking a highly motivated and organized individual to join our team as an Assistant Manager at Access Storage. As a key member of our team, you will be responsible for managing the front desk, confirming reservations, and providing exceptional customer service to our clients.

Key Responsibilities:

  • Manage front desk operations, including confirming reservations and handling customer inquiries
  • Provide exceptional customer service to clients, ensuring their needs are met and exceeded
  • Travel between locations to perform daily inspections of storage units and ensure they are clean and rent-ready
  • Perform administrative tasks, including data entry and record-keeping
  • Collaborate with colleagues to achieve team goals and objectives

Requirements:

  • High school diploma or equivalent required; post-secondary education in a related field an asset
  • 1 year of experience in a customer-facing role, preferably in a storage or logistics environment
  • Strong communication and interpersonal skills, with the ability to work effectively with diverse groups
  • Ability to work independently and as part of a team, with a strong attention to detail and organizational skills
  • Valid driver's license and reliable vehicle required

What We Offer:

  • Competitive hourly rate and bonus potential
  • Opportunities for career advancement and professional growth
  • Flexible scheduling and a dynamic work environment
  • Access to comprehensive training and development programs

About Us:

Access Storage is a leading provider of self-storage solutions, dedicated to delivering exceptional customer service and support to our clients. We are committed to creating a positive and inclusive work environment, where our employees can grow and thrive.