Assistant Area Manager

4 weeks ago

Kitchener, Ontario, Canada Waste Connections of Canada Full time

Assistant District Manager

The Assistant District Manager (ADM) collaborates with the District Manager (DM) to oversee operational activities and evaluate data and processes while supporting the organization's commitment to its operational values and culture. The ADM will engage with all department leaders to ensure that targets, action plans, and financial outcomes are successfully met. This role requires hands-on involvement with team members.

Position Overview

  • As part of the management team, assesses local market dynamics and competitive pricing, with potential authority to establish rates to achieve financial objectives.
  • Approve, monitor, and enhance safety initiatives and incentives to ensure teams prioritize our core values consistently.
  • Provide training, mentorship, and goal-setting for direct reports to maximize their performance. Assist managers in developing their teams through training and goal-setting initiatives. Offer career development guidance to both direct and indirect reports.
  • Support recruitment and retention strategies to positively influence employee turnover rates.
  • Ensure the effective administration of collective bargaining agreements (CBAs) and participate in negotiation processes.
  • Implement strategies and practices to guarantee employee adherence to company policies, procedures, and regulatory standards.
  • Monitor staffing requirements and provide recommendations to meet customer service expectations.
  • Collaborate with the Operations Manager to assess customer feedback and service levels to enhance customer satisfaction.
  • Review productivity enhancement suggestions from the Operations Manager and authorize necessary corrective actions.
  • Assist the DM in negotiating or guiding negotiations related to disposal and transportation costs, optimizing waste management processes.
  • Participate in the sale of significant product volumes, develop proposals, and manage daily interactions with the Sales Manager.
  • Support the Operations Manager and Sales Manager in managing container logistics and compactor sales.
  • In partnership with the DM and Controller, contribute to the monthly forecasting and annual budgeting processes.
  • Aid departmental management teams in monitoring and adjusting expenses (e.g., vehicle and container upkeep, disposal, facilities) to align with monthly forecasts.
  • Oversee sales strategies, including territory planning, productivity metrics, and sales tracking to achieve targets.
  • Build relationships and engage with key stakeholders in local government, addressing emerging issues and environmental concerns.
  • Represent the company at all corporate events as a front-line executive.

Requirements

  • Minimum of 5-8 years' experience in operations and/or sales management.
  • Post-secondary education, preferably in business or commerce.
  • Strong planning, strategic, and analytical abilities; financial literacy is essential.
  • Highly developed leadership and entrepreneurial capabilities.
  • Excellent negotiation and communication skills.
  • Proven track record of meeting business objectives.
  • Possession of a commercial driver's license is an asset (Class 3, 2, or 1).
  • Familiarity with the transportation sector.

Physical Requirements

  • Extended periods of sitting.
  • Light physical exertion.
  • Work primarily conducted in an office setting.
  • May involve occasional walking during the workday.
  • Flexible working hours (may begin as early as 4:00 am).

Waste Connections is an equal opportunity employer.


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