Medical Office Coordinator
2 weeks ago
We are a world-class sleep clinic dedicated to providing exceptional patient care and a supportive team environment. Our mission is to change lives for good, and we're looking for a highly qualified individual to join our team as a Medical Administrative Assistant.
Job SummaryThe Medical Administrative Assistant is responsible for ensuring the success of our sleep apnea patient experience by coordinating the flow of information, interviewing patients, and performing various administrative tasks. This is a full-time position available in our Kamloops clinic, working weekdays 9-5 and Saturdays.
Key Responsibilities- Coordinate the flow of information and ensure seamless communication between patients, doctors, and staff.
- Interview patients to obtain case histories and gather relevant information.
- Open and distribute incoming mail, electronic correspondence, and other materials.
- Schedule and confirm appointments, ensuring timely and efficient use of resources.
- Complete insurance and other claim forms, maintaining accuracy and attention to detail.
- Maintain a secure and organized filing system, ensuring confidentiality and compliance with regulations.
- Order supplies and maintain inventory, ensuring a well-stocked and efficient work environment.
- Determine and establish office procedures and routines, promoting efficiency and productivity.
- Enter and format electronically based medical reports and correspondence, preparing spreadsheets and documents for review.
- Initiate and maintain confidential medical files and records, adhering to strict confidentiality protocols.
- Perform data entry, ensuring accuracy and timeliness.
- Provide exceptional customer service, responding to patient inquiries and concerns in a professional and courteous manner.
- A competitive hourly rate of $22.00-$25.00, with opportunities for bonus pay.
- Extensive health and dental benefits, including vision, RRSP matching, health club memberships, and health & education spending accounts.
- An inspiring and supportive work environment, promoting a culture of teamwork and collaboration.
- A comprehensive industry-leading online and in-clinic training program, ensuring your success and growth in your role.
- Mature, confident team player with an insatiable drive to perform and deliver exceptional results.
- A positive attitude, with a 'let's do this' approach to every challenge and opportunity.
- Sincere passion for exceptional patient care and building impactful relationships.
- A keen desire to learn new technologies and develop savvy computer skills.
- Medical experience as a medical office assistant or physio/optometry/sleep clinic professional.
- Rock-solid reliability, strong organization skills, and exceptional attention to detail.
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