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Winnipeg, Manitoba, Canada GFL Environmental Full time
Job Description

Job Title: Account Manager

Company: GFL Environmental, Inc.

Job Summary:

We are seeking a highly motivated and results-driven Account Manager to join our team. As an Account Manager, you will be responsible for promoting, selling, and increasing GFL Environmental's solid waste services to businesses and industrial establishments in assigned territories.

Key Responsibilities:

  • Sales and Marketing: Aggressively solicit orders from current and prospective customers to maintain and increase customer base.
  • Customer Relations: Maintain good customer relations by traveling throughout assigned territory to meet with existing and prospective customers to assess and manage customer needs.
  • Market Research: Compile and manage lists of prospective customers in the ACT database for use in sales leads through cold-calling and other techniques.
  • Market Development: Penetrate new and existing market areas to maintain and increase sales and market share for assigned territories.
  • Financial Analysis: Develop working knowledge of branch/regional profit and loss components and dynamics including pricing service, calculating desired margins and cost of service.
  • Product Knowledge: Develop and maintain working knowledge of solid waste product and equipment pricing, costs, and application to include roll-off presentation, commercial placement, front-end upgrade, and full-line applications.
  • Quote and Contract Preparation: Provide price quotes and credit terms to potential customers and prepare sales contracts. Consult Sales Manager or Facility/General Manager prior to deviating from book rates.
  • Customer Needs Analysis: Develop and exhibit proficiency in commercial placement, customer needs analysis, customer upgrades, and customer retention and in identifying major industrial needs in the areas of compaction application including pricing, mechanical aptitude, and service capabilities.
  • Sales Presentations: Demonstrate proficiency in preparation and organization of sales presentations to major accounts by effectively displaying and demonstrating products and services and emphasizing marketable features.
  • Competitor Analysis: Maintain awareness of the activities of all competitors.
  • Price Increase Implementation: Assist with the identification and implementation of price increases for substandard accounts.
  • Waste Stream Analysis: Perform waste stream analysis to include estimation of volumes and recognition of waste streams requiring special handling or which can be recycled or diverted.
  • Business Development: Participate in business-related meetings, conferences, social functions, and civic organizations to boost the overall exposure of the Company.
  • Customer Liaison: Court, cultivate, secure, and act as liaison between large customers, municipal, and governmental sector business including bid invitations and preliminary bid preparation.
  • Acquisition Support: Assist in identifying acquisition candidates and participate in the acquisition of and merging with targeted businesses.
  • Compliance: Conform in all respects with applicable federal, state/provincial, and local laws, regulations, ordinances, and other orders and to all company policies, procedures, and directives from supervisors.
  • Other Duties: Perform other duties and responsibilities as required or requested by management.

Requirements:

  • Education: Bachelor's degree from a four (4) year college or university
  • Experience: Two (2) to three (3) years of sales experience with thorough knowledge of sales techniques
  • Knowledge and Skills:
    • Knowledge of Solid Waste Industry: Knowledge or experience in solid waste industry desired
    • Verbal Communication and Interpersonal Skills: Strong verbal communication and interpersonal skills
    • Reading and Writing Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical journals, or governmental regulations
    • Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
    • Problem-Solving Skills: Ability to create, design, and implement solutions to general and customer-specific problems
    • Interpretation Skills: Ability to interpret instructions furnished in written, oral, diagram, or schedule form
    • Self-Directed Work: Ability to self-direct various assigned initiatives and to work under limited supervision

Physical and Mental Demands:

  • Physical Demands: Ability to stand, sit, walk, use hands and fingers, reach, stoop, kneel, crouch, talk, hear, and climb
  • Visual Requirements: Close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus
  • Lifting and Moving: Possess ability to regularly lift/move up to 10 pounds and occasionally lift/move up to 25 pounds

Working Conditions:

  • Work Environment: Work involves extended periods of driving resulting in exposure to high vehicle traffic and extended periods of sitting
  • Weather Conditions: Occasionally exposed to outside weather conditions of heat, cold, and humidity
  • Noise Level: Noise level is usually moderate but can become loud