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Customer Service Representative
2 months ago
Job Opportunity
Brimell Toyota, a leading automotive dealership, is seeking a skilled Receptionist to join our dynamic team. As a Receptionist, you will play a vital role in creating a positive and memorable customer experience for all visitors to our dealership.
Key Responsibilities:
- Greet customers in a professional and courteous manner, ensuring a warm and welcoming atmosphere.
- Assist with licensing and registration processes, providing exceptional customer service.
- Personalize every interaction with customers, answering questions and directing them to the appropriate department or personnel as needed.
- Manage the reception area, maintaining a clean and organized environment.
- Coordinate courier pickups and distribute mail and faxes in a timely manner.
- Update and distribute dealership telephone listings as necessary.
- Perform various administrative tasks, including data entry and record-keeping.
Requirements:
- High school diploma or equivalent.
- Previous experience in reception and/or customer service.
- Knowledge of licensing procedures in an automotive dealership.
Preferred Skills:
- Excellent communication and customer service skills.
- Strong knowledge of Microsoft Office products, including Outlook, Word, and Excel.
- Ability to prepare business memos, letters, and other documents.
What We Offer:
- Competitive compensation and benefits package.
- A collaborative and supportive work environment.
- Opportunities for professional growth and development.
- A dynamic and fast-paced work environment.