Technical Quality Control Assistant Manager

3 weeks ago

The Pas, Canada BGIS Full time

Company Overview

BGIS stands as a premier provider of tailored facility management and real estate solutions. With a dedicated workforce exceeding 6,500 across the globe, we are committed to fostering innovation through our service offerings while continually seeking new avenues to enhance our clients' operational success. We oversee an extensive portfolio of over 320 million square feet across more than 30,000 locations worldwide, including North America, Europe, the Middle East, Australia, and Asia.

Position Summary

The Assistant Technical Manager plays a crucial role in supporting Property Managers and Technical Managers in overseeing the mandated preventative maintenance program. This position is integral to the operation and upkeep of all Crown Owned and Other Government Department assets, ensuring compliance with established standards. The Assistant Technical Manager will conduct on-site technical audits and inspections and assist in technical reporting to stakeholders.

Key Responsibilities

Audit and Inspection

  • Execute and verify regular technical inspections and audits within the designated region, focusing on maintenance tasks performed by third-party vendors or in-house technicians, including the review of reports and certifications.
  • Monitor identified deficiencies from audit reports and ensure timely corrective actions are implemented by the Property Management Team.
  • Collaborate with Property Management to develop and implement corrective action reports.
  • Assess technical maintenance processes and third-party vendor scopes of work for adherence to contractual obligations.
  • Engage in investigations concerning non-conformances, deviations, or critical failures, collaborating with the Property Management team to conduct Root Cause Analysis and validate corrective actions.

Client & Industry Engagement

  • Participate in client-led audits, providing support to the BGIS Quality team and the National Contract Lead throughout the process.
  • Research and comprehend industry regulations and best practices, including requirements from Authorities Having Jurisdiction, to identify opportunities for improvement in current facilities maintenance procedures.

Support Functions

  • Maintain, in collaboration with the National Contract Lead, a comprehensive technical audit regime encompassing all programs mandated by the contract.
  • Assist the property team in ensuring the ongoing validation of CMMS inventory, monitoring, and accuracy, along with any related processes.

Communication and Reporting

  • Assist in technical assessments and investigations, as well as in fulfilling client ad-hoc reporting requirements.
  • Deliver audit reports focusing on technical findings to the management team, summarizing, trending, and analyzing audit results across the contract.

Qualifications and Skills

  • A solid understanding of building-related technical systems, supported by a degree, diploma, or certificate in mechanical or electrical engineering or building science, along with a minimum of 7 years of relevant experience.
  • Proficiency in MS Excel and Computerized Maintenance Management Systems (CMMS), with 5 to 7 years of experience.
  • Experience with Predictive Maintenance technologies, requiring a minimum of 7 years of related work experience.
  • Background in conducting Preventive Maintenance Inspections, with at least 7 years of relevant experience.
  • Strong observational skills and the ability to effectively engage with maintenance team members and third-party service providers, with 5 to 7 years of experience.
  • Capability to identify pertinent regulations and codes and interact with Authorities Having Jurisdiction, requiring a minimum of 7 years of relevant experience.
  • Experience in creating, developing, and administering process maps, with 5 to 7 years of experience.

Licenses and Professional Accreditation

  • Possession of Certified Technologist or Trades licenses is preferred.

At BGIS, we are dedicated to fostering diversity and inclusion as a fundamental business driver, ensuring that these values are integral to our organizational culture. We are committed to a recruitment process that is barrier-free, providing equal employment opportunities and promoting the recruitment and retention of individuals from diverse backgrounds. We recognize that advancing diversity is essential to our ongoing pursuit of organizational excellence.

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