Technical Quality Control Specialist

3 weeks ago

The Pas, Canada BGIS Full time

Company Overview

BGIS is a premier provider of tailored facility management and real estate solutions. With a dedicated workforce of over 6,500 worldwide, we prioritize fostering innovation through our service offerings while continuously seeking new avenues to enhance our clients' operations. We manage an extensive portfolio exceeding 320 million square feet across more than 30,000 locations globally, including North America, Europe, the Middle East, Australia, and Asia.

Position Summary

The Assistant Technical Manager serves as a vital technical quality control resource, assisting Property Managers and Technical Managers in overseeing the mandated preventative maintenance program. This role supports the operational integrity and maintenance of all Crown Owned and Other Government Department assets as per the RP1 contract. Responsibilities include conducting on-site technical audits and inspections, as well as aiding the National Contract Lead in technical reporting to clients.

Key Responsibilities

Audit and Inspection

  • Conducts and verifies regular technical inspections/audits on maintenance tasks executed by third-party vendors or in-house technicians within their designated region.
  • Monitors any deficiencies identified in audit reports and ensures timely action by the Property Management Team.
  • Collaborates with Property Management to implement corrective action reports.
  • Evaluates technical maintenance processes and third-party vendor scopes of work for compliance with contractual obligations.
  • Participates in investigations of non-conformances, deviations, or critical failures, working with the Property Management team to perform root cause analysis and validate corrective actions.

Client & Industry Interaction

  • Engages in client-led audits and supports the BGIS Quality team and National Contract Lead throughout the process.
  • Researches and comprehends industry regulations and best practices, including Authority Having Jurisdiction requirements, to identify potential improvements in current facilities maintenance procedures.

Support Functions

  • Maintains, in collaboration with the National Contract Lead, a technical audit regime encompassing all programs mandated under the contract.
  • Assists the property team in ensuring the ongoing validation of CMMS inventory, monitoring, and accuracy, along with any respective processes.

Communication and Reporting

  • Assists with technical assessments and investigations, as well as client ad-hoc reporting requirements.
  • Delivers audit reports that focus on technical findings to the management team, summarizing, trending, and analyzing audit results across the contract.

Knowledge & Skills Required

  • Demonstrated understanding of building-related technical systems, ideally supported by a degree, diploma, or certificate in mechanical or electrical engineering or building science, along with a minimum of 7 years of relevant experience.
  • Proficiency in MS Excel and Computerized Maintenance Management Systems (CMMS), with 5 to 7 years of experience.
  • Experience with predictive maintenance technologies, requiring a minimum of 7 years of related work experience.
  • Experience in performing preventive maintenance inspections, with at least 7 years of relevant experience.
  • Exceptional observational skills, capable of effectively interviewing maintenance team members and third-party service providers, with 5 to 7 years of experience.
  • Able to identify pertinent regulations and codes and interact with Authorities Having Jurisdiction, with a minimum of 7 years of related experience.
  • Experience in creating, developing, and administering process maps, with 5 to 7 years of relevant experience.

Licenses and Professional Accreditation

  • Possession of relevant certifications or trades licenses.

At BGIS, we are committed to fostering diversity and inclusion as a fundamental business driver, ensuring that these values are integral to our organizational culture. We strive to maintain a barrier-free recruitment process, providing equal employment opportunities through the recruitment and retention of individuals from diverse backgrounds. Promoting diversity is essential to our ongoing pursuit of organizational success.

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