Team Leader for Shift Operations
4 weeks ago
We are seeking enthusiastic and personable Shift Supervisors to join our leadership team at Workstream.
As a Shift Supervisor, you play a vital role in our restaurant's success. You will collaborate with management to deliver guidance and training necessary to exceed customer expectations during every shift. Your responsibilities will include supporting the daily operational activities of the restaurant.
Key Responsibilities:
- Oversee and manage a high-volume operation, ensuring exceptional customer service and fostering a collaborative team environment.
- Availability to work across all shifts, including Opens, Midday, and Closing Shifts is essential.
General Duties:
- Train and supervise crew members on food safety protocols.
- Act as Cash Manager when required, including setting up cash registers at the start of shifts and verifying cash at the end of shifts.
- Conduct walk-throughs to confirm the restaurant is prepared for opening, closing, and peak service times.
- Work closely with the management team to train, develop, and communicate effectively with crew members to enhance retention.
- Supervise and delegate operational tasks while ensuring adherence to all company policies aimed at "Delighting Every Customer".
- Collaborate with management to meet quality, production, and service standards, creating a safe and professional environment for both customers and staff.
- Assist in maintaining appropriate staffing levels through effective scheduling to meet and exceed customer service benchmarks.
- Partner with other management members to identify opportunities for improving efficiency and maximizing restaurant profitability.
- Address and resolve guest-related concerns as necessary.
Benefits and Perks:
- Competitive compensation
- On-the-job training
- Incentive programs
- Opportunities for community engagement
- Discounted meals during shifts
- Health and dental benefits for eligible employees
- Career advancement opportunities within the restaurant and corporate levels
- Training and development in food safety and health regulations
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Team Leader for Shift Operations
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Ottawa, Ontario, Canada Workstream Full timeWe are seeking enthusiastic and personable Shift Supervisors to join our leadership team at Workstream.As a Shift Supervisor, you play a vital role in our restaurant's success. You will collaborate with management to deliver the guidance and training necessary to ensure every shift meets our high standards of customer satisfaction. Your responsibilities will...
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