Guest Services Associate

1 month ago


Lloydminster, Canada Border Inn & Suites Full time
Position Overview:

We are seeking a dedicated Guest Services Associate to join our team at Border Inn & Suites. This role is essential in ensuring a welcoming and efficient experience for our guests.

Educational Background:
  • Required: Completion of secondary (high) school education
  • Preferred: Previous experience in a similar role is advantageous
Key Responsibilities:
  • Welcome guests and allocate accommodations upon their arrival
  • Manage room bookings, including modifications and cancellations
  • Prepare financial reports and reconcile cash transactions
  • Perform administrative duties such as filing and document management
  • Respond to telephone inquiries and relay messages
  • Assist with light cleaning tasks as necessary
  • Provide outstanding customer service to enhance guest satisfaction
Desired Attributes:
  • Customer-oriented mindset
  • Excellent verbal communication abilities
  • Adaptable and well-organized
  • Dependable and collaborative team player
Position Requirements:
  • Openness to relocation if required
  • This is a permanent employment opportunity
  • Proficiency in the English language is essential
  • Work schedule: 30 to 40 hours weekly


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