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Guest Services Coordinator

3 months ago

Lloydminster, Canada MasterBUILT Loydminster Lodging Ltd Full time
Educational Requirements:
  • Completion of secondary school diploma
Work Environment:
  • Hospitality industry, including hotels and resorts
Key Responsibilities:
  • Welcome guests and assign accommodations
  • Facilitate group arrivals and departures
  • Manage bookings, changes, and cancellations
  • Provide information regarding hotel features and services
  • Share insights about nearby attractions
  • Process guest payments and settle accounts
  • Handle incoming calls and messages
  • Coordinate wake-up services for guests
Technical Skills:
  • Familiarity with word processing applications and online tools
Physical Requirements:
  • Strong attention to detail
  • Able to thrive in a dynamic work setting
  • Capacity to remain standing for extended periods
Preferred Qualities:
  • Customer-focused mindset
  • Excellent interpersonal abilities
  • Strong verbal communication skills
  • Organized and adaptable
  • Dependable and collaborative
Training:
  • Comprehensive training will be provided
Employee Benefits:
  • Health and dental coverage
Position Type:
  • Full-time, permanent role
Language of Work:
  • English
Work Schedule:
  • 30 to 40 hours weekly