Hotel Front Desk Associate
4 days ago
We are seeking a highly organized and customer-focused Hotel Front Desk Clerk to join our team at Panda Pod Hotel. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests and ensuring a smooth and efficient check-in and check-out process.
Key Responsibilities- Guest Registration: Register arriving guests and assign rooms in a timely and accurate manner.
- Group Arrivals and Departures: Process group arrivals and departures, ensuring all necessary documentation is completed and guests are aware of hotel facilities and services.
- Room Reservations: Take, cancel, and change room reservations as needed, maintaining accurate records and communicating with guests and staff as required.
- Guest Information: Provide information on hotel facilities and services, as well as general information about points of interest in the area.
- Departure Process: Process guests' departures, calculate charges, and receive payments in a professional and courteous manner.
- Inventory Management: Maintain an inventory of vacancies, reservations, and room assignments, ensuring accurate and up-to-date records.
- Clerical Duties: Perform various clerical duties, including faxing, filing, and photocopying, as required.
- Communication: Answer telephone calls and relay messages, as well as assist clients/guests with special needs.
- Customer Service: Provide exceptional customer service, responding to guest inquiries and resolving any issues in a timely and professional manner.
- Education: Secondary (high) school graduation certificate is required.
- Experience: Experience is an asset, but not required. Temporary employment is available.
- Language: English is the primary language of communication.
- Work Hours: 40 hours per week.
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Hotel Front Desk Associate
4 days ago
Richmond, British Columbia, Canada Panda Pod Hotel Full timeJob SummaryPanda Pod Hotel is seeking a highly organized and customer-focused Front Desk Clerk to join our team. As a Front Desk Clerk, you will be responsible for providing exceptional guest service, managing room assignments, and ensuring a smooth check-in and check-out process.Key ResponsibilitiesGuest Service: Greet and register arriving guests, assign...
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Hotel Front Desk Associate
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Richmond, British Columbia, Canada Panda Pod Hotel Full timeJob SummaryPanda Pod Hotel is seeking a highly organized and customer-focused Front Desk Clerk to join our team. As a Front Desk Clerk, you will be responsible for providing exceptional guest service, managing room assignments, and ensuring a smooth check-in and check-out process.Key ResponsibilitiesGuest Service: Greet and register arriving guests, assign...
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Hotel Front Desk Associate
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Hotel Front Desk Associate
1 week ago
Richmond, British Columbia, Canada Panda Pod Hotel Full timeAbout the RoleWe are seeking a highly organized and customer-focused Hotel Front Desk Clerk to join our team at Panda Pod Hotel. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests and ensuring a smooth and efficient check-in and check-out process.Key ResponsibilitiesGuest Registration: Register...
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Hotel Front Desk Associate
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Richmond, British Columbia, Canada Panda Pod Hotel Full timeJob SummaryWe are seeking a highly organized and customer-focused Hotel Front Desk Clerk to join our team at Panda Pod Hotel. As a key member of our front desk team, you will be responsible for providing exceptional guest service and ensuring a smooth and efficient check-in and check-out process.Key ResponsibilitiesGuest Registration: Register arriving...
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Richmond, British Columbia, Canada Panda Pod Hotel Full timeJob SummaryWe are seeking a highly organized and customer-focused Hotel Front Desk Clerk to join our team at Panda Pod Hotel. As a key member of our front office team, you will be responsible for providing exceptional guest service, managing room assignments, and ensuring a seamless check-in and check-out experience for our guests.Key ResponsibilitiesGuest...
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