Front Desk Operations Manager
1 week ago
We are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Accor Hotels. As a Front Desk Supervisor, you will be responsible for providing exceptional guest service, supervising front desk team members, and ensuring smooth operations of the front office.
Key Responsibilities- Guest Service: Welcome guests and visitors to the front lobby, record their information, and choose a room or rooms for them based on their needs.
- Team Supervision: Train new staff members, provide ongoing feedback, and help create a positive and motivating team environment.
- Problem Solving: Coordinate solutions quickly when guests experience problems in their room, work with Housekeeping and/or service staff, and serve as the escalation point for guest issues.
- Operations: Coordinate with management to ensure smooth Front Office operations, problem solve on the spot, and report technical issues in a timely manner.
- Special Requests: Make arrangements for special requests, VIP accommodations, and distribute VIP lists to appropriate departments.
- 3 years of experience working at a hotel front desk
- 1 year of experience working at the supervisory level
- Available to work a flexible schedule
- Comfortable using Microsoft Outlook, Excel, and Word
- Experience in Opera is an asset
- Responsible problem-solving skills
- Keen attention to detail, even when under pressure
- Organized and able to successfully complete multiple tasks simultaneously
- Proven leadership skills and a passion for coaching and developing a team
- Complimentary meal in our staff cafeteria each shift
- Access to Employee Travel Program
- Discounts on hotel Food & Beverage, Spa and Golf Memberships
-
Hotel Front Desk Associate
4 days ago
Richmond, British Columbia, Canada Panda Pod Hotel Full timeJob SummaryPanda Pod Hotel is seeking a highly organized and customer-focused Front Desk Clerk to join our team. As a Front Desk Clerk, you will be responsible for providing exceptional guest service, managing room assignments, and ensuring a smooth check-in and check-out process.Key ResponsibilitiesGuest Service: Greet and register arriving guests, assign...
-
Hotel Front Desk Associate
5 days ago
Richmond, British Columbia, Canada Panda Pod Hotel Full timeJob SummaryPanda Pod Hotel is seeking a highly organized and customer-focused Front Desk Clerk to join our team. As a Front Desk Clerk, you will be responsible for providing exceptional guest service, managing room assignments, and ensuring a smooth check-in and check-out process.Key ResponsibilitiesGuest Service: Greet and register arriving guests, assign...
-
Hotel Front Desk Associate
2 weeks ago
Richmond, British Columbia, Canada Panda Pod Hotel Full timeJob SummaryPanda Pod Hotel is seeking a highly organized and customer-focused Front Desk Clerk to join our team. As a Front Desk Clerk, you will be responsible for providing exceptional guest service, managing room assignments, and ensuring a smooth check-in and check-out process.Key ResponsibilitiesGuest Registration: Register arriving guests and assign...
-
Hotel Front Desk Associate
1 week ago
Richmond, British Columbia, Canada Panda Pod Hotel Full timeAbout the RoleWe are seeking a highly organized and customer-focused Hotel Front Desk Clerk to join our team at Panda Pod Hotel. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests and ensuring a smooth and efficient check-in and check-out process.Key ResponsibilitiesGuest Registration: Register...
-
Hotel Front Desk Associate
1 week ago
Richmond, British Columbia, Canada Panda Pod Hotel Full timeAbout the RoleWe are seeking a highly organized and customer-focused Hotel Front Desk Clerk to join our team at Panda Pod Hotel. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests and ensuring a smooth and efficient check-in and check-out process.Key ResponsibilitiesGuest Registration: Register...
-
Hotel Front Desk Associate
4 days ago
Richmond, British Columbia, Canada Panda Pod Hotel Full timeAbout the RoleWe are seeking a highly organized and customer-focused Hotel Front Desk Clerk to join our team at Panda Pod Hotel. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests and ensuring a smooth and efficient check-in and check-out process.Key ResponsibilitiesGuest Registration: Register...
-
Hotel Front Desk Associate
4 days ago
Richmond, British Columbia, Canada Panda Pod Hotel Full timeAbout the RoleWe are seeking a highly organized and customer-focused Hotel Front Desk Clerk to join our team at Panda Pod Hotel. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests and ensuring a smooth and efficient check-in and check-out process.Key ResponsibilitiesGuest Registration: Register...
-
Hotel Front Desk Associate
1 week ago
Richmond, British Columbia, Canada Panda Pod Hotel Full timeJob SummaryWe are seeking a highly organized and customer-focused Hotel Front Desk Clerk to join our team at Panda Pod Hotel. As a key member of our front desk team, you will be responsible for providing exceptional guest service and ensuring a smooth and efficient check-in and check-out process.Key ResponsibilitiesGuest Registration: Register arriving...
-
Hotel Operations Manager
2 days ago
Richmond, British Columbia, Canada ALL STARS MOTOR INN Full timeHotel Front Office ManagerWe are seeking a highly skilled and experienced Hotel Front Office Manager to join our team at ALL STARS MOTOR INN. As a key member of our management team, you will be responsible for overseeing the daily operations of our front desk, ensuring exceptional customer service, and driving business growth.Key Responsibilities:Policies...
-
Hotel Operations Manager
2 days ago
Richmond, British Columbia, Canada ALL STARS MOTOR INN Full timeHotel Front Office ManagerWe are seeking a highly skilled and experienced Hotel Front Office Manager to join our team at ALL STARS MOTOR INN. As a key member of our management team, you will be responsible for overseeing the daily operations of our front desk, ensuring exceptional customer service, and driving business growth.Key Responsibilities:Policies...
-
Hotel Operations Manager
2 days ago
Richmond, British Columbia, Canada ALL STARS MOTOR INN Full timeHotel Front Office ManagerWe are seeking a highly skilled and experienced Hotel Front Office Manager to join our team at ALL STARS MOTOR INN. As a key member of our management team, you will be responsible for overseeing the daily operations of our front desk, ensuring exceptional customer service, and driving business growth.Key Responsibilities:Policies...
-
Hotel Operations Manager
2 days ago
Richmond, British Columbia, Canada ALL STARS MOTOR INN Full timeHotel Front Office ManagerWe are seeking a highly skilled and experienced Hotel Front Office Manager to join our team at ALL STARS MOTOR INN. As a key member of our management team, you will be responsible for overseeing the daily operations of our front desk, ensuring exceptional customer service, and driving business growth.Key Responsibilities:Policies...
-
Front Desk Representative
2 weeks ago
Richmond, British Columbia, Canada LI YANG EXCELLENT SPORTS DEVELOPMENT CO LTD. Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Front Desk Clerk to join our team at LI YANG EXCELLENT SPORTS DEVELOPMENT CO LTD.Key ResponsibilitiesGreeting and Directing: Greet people and direct them to the appropriate contacts or service areas within our organization.Information Provision: Provide basic information to clients and the...
-
Hotel Operations Manager
4 hours ago
Richmond, British Columbia, Canada 685946 B.C Ltd Full timeHotel Manager Job DescriptionWe are seeking a highly skilled and experienced Hotel Manager to join our team at 685946 B.C Ltd.Key ResponsibilitiesPolicies and Procedures: Develop and implement effective policies and procedures to ensure smooth daily operations.Staff Management: Recruit, hire, and supervise a team of staff members to provide exceptional...
-
Hotel Operations Manager
6 hours ago
Richmond, British Columbia, Canada 685946 B.C Ltd Full timeHotel Manager Job DescriptionWe are seeking a highly skilled and experienced Hotel Manager to join our team at 685946 B.C Ltd.Key ResponsibilitiesPolicies and Procedures: Develop and implement effective policies and procedures to ensure smooth daily operations.Staff Management: Recruit, hire, and supervise a team of staff members to provide exceptional...
-
Hotel Operations Manager
1 week ago
Richmond, British Columbia, Canada 685946 B.C Ltd Full timeAbout the RoleWe are seeking a highly skilled and experienced Hotel Manager to join our team at 685946 B.C Ltd. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our hotel, ensuring that all aspects of the business are running smoothly and efficiently.Key ResponsibilitiesDevelop and Implement Policies...
-
Hotel Operations Manager
2 weeks ago
Richmond, British Columbia, Canada 685946 B.C Ltd Full timeAbout the RoleWe are seeking a highly skilled and experienced Hotel Manager to join our team at 685946 B.C Ltd. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our hotel, ensuring that all aspects of the business are running smoothly and efficiently.Key ResponsibilitiesDevelop and Implement Policies...
-
Hotel Operations Manager
2 days ago
Richmond, British Columbia, Canada 685946 B.C Ltd Full timeHotel Manager Job DescriptionWe are seeking a highly skilled and experienced Hotel Manager to join our team at 685946 B.C Ltd.Key ResponsibilitiesPolicies and Procedures: Develop and implement effective policies and procedures to ensure smooth daily operations.Staff Management: Recruit, hire, and supervise a team of staff members to provide exceptional...
-
Hotel Operations Manager
2 days ago
Richmond, British Columbia, Canada 685946 B.C Ltd Full timeHotel Manager Job DescriptionWe are seeking a highly skilled and experienced Hotel Manager to join our team at 685946 B.C Ltd.Key ResponsibilitiesPolicies and Procedures: Develop and implement effective policies and procedures to ensure smooth daily operations.Staff Management: Recruit, hire, and supervise a team of staff members to provide exceptional...
-
Hotel Operations Manager
2 days ago
Richmond, British Columbia, Canada 685946 B.C Ltd Full timeHotel Operations Manager Job DescriptionWe are seeking a highly skilled Hotel Operations Manager to join our team at 685946 B.C Ltd. As a key member of our management team, you will be responsible for overseeing the daily operations of our hotel, ensuring that all aspects of the business run smoothly and efficiently.Key Responsibilities:Develop and implement...
