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Hotel Receptionist

2 months ago


Richmond, British Columbia, Canada Panda Pod Hotel Full time
Job Summary

We are seeking a highly organized and customer-focused Hotel Front Desk Clerk to join our team at Panda Pod Hotel. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring a smooth and enjoyable stay.

Key Responsibilities
  • Guest Registration: Register arriving guests, assign rooms, and process group arrivals and departures.
  • Room Management: Take, cancel, and change room reservations, and maintain an inventory of vacancies, reservations, and room assignments.
  • Guest Services: Provide information on hotel facilities and services, and assist guests with special needs.
  • Communication: Answer telephone calls, relay messages, and contact guests to deliver requested wake-up calls.
  • Clerical Duties: Perform various clerical tasks, including faxing, filing, and photocopying.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: Experience an asset, with a temporary employment duration.
  • Language: Fluency in English.
  • Work Hours: 40 hours per week.