Team Lead

4 days ago


NiagaraontheLake, Ontario, Canada Accoravillage Full time
Job Summary

We are seeking a highly motivated and experienced Team Lead to join our team at Accoravillage. As a Team Lead, you will be responsible for leading a sales team and providing support to the Store Manager in the operational functions of the store.

Key Responsibilities
  • Lead a Sales Team: Motivate and guide a team of sales associates to achieve sales goals and provide exceptional customer service.
  • Operational Support: Assist the Store Manager in the day-to-day operations of the store, including managing inventory, processing transactions, and maintaining a clean and organized store environment.
  • Customer Service: Provide excellent customer service, respond to customer inquiries, and resolve customer complaints in a professional and courteous manner.
  • Team Development: Coach and develop sales associates to improve their sales and customer service skills.
  • Store Maintenance: Maintain a clean and organized store environment, including receiving and processing shipments, and performing opening and closing procedures.
Requirements
  • Experience: 1+ years of experience in a retail sales environment, preferably in a luxury retail setting.
  • Leadership Skills: Proven ability to lead a sales team and motivate associates to achieve sales goals.
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to effectively communicate with customers, sales associates, and management.
  • Problem-Solving Skills: Strong problem-solving skills, with the ability to analyze problems and develop effective solutions.
  • Availability: Availability to work a variety of shifts, including weekends, evenings, and holidays.
What We Offer
  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Advancement: Opportunities for career advancement and professional growth.
  • Team Environment: A dynamic and supportive team environment.

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