Senior Program Analyst

3 weeks ago


Vancouver, British Columbia, Canada Vancouver Airport Authority Full time

Position Overview

Are you an analytical thinker with a passion for dissecting intricate data? We are seeking a Senior Program Analyst within the Parking and Ground Transportation (PGT) Department. Reporting directly to the Manager of Commercial Services, the ideal candidate will play a pivotal role in overseeing all facets of PGT operations, emphasizing program management and operational process enhancement.

Key Responsibilities

  • Oversee PGT initiatives by formulating, documenting, and refining operational plans; facilitate strategic decision-making regarding program evolution and modifications while analyzing operational metrics to inform choices.
  • Manage service providers within the PGT framework by offering daily operational guidance and monitoring performance indicators outlined in service agreements.
  • Identify, assess, and document existing PGT operational workflows, ensuring that training and reference materials are readily accessible to the operational team in real-time.
  • Assist in the planning of Capital Projects, actively participating in relevant project discussions and providing insights or recommendations as necessary.

Qualifications

The successful candidate will possess a minimum of five years of relevant experience in an operational or process-driven environment, complemented by a bachelor’s degree in business or a related field; or an equivalent combination of education and experience in managing complex operational landscapes.

Experience utilizing sound business principles and data analytics to support informed decision-making is essential. Proven ability to measure and evaluate the performance of operational processes is required.

Skills and Attributes

  • Exceptional organizational capabilities with the adaptability to deliver high-quality outcomes with minimal oversight.
  • Experience in the parking and transportation sectors is considered an asset.

About Vancouver Airport Authority

At Vancouver Airport Authority, we prioritize your professional and personal growth, offering a supportive work environment that promotes well-being and a vibrant culture. Our benefits include generous vacation allowances, comprehensive health coverage, retirement savings matching, wellness initiatives, community involvement opportunities, and continuous learning prospects.

We believe in fostering leadership and innovation across all departments, ensuring that every contribution is valued and impactful.



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