Senior Program Analyst
3 weeks ago
Position Overview
Are you a strategic thinker with a passion for data analysis? We are seeking a Senior Program Analyst to join our Parking and Ground Transportation (PGT) Department. Reporting directly to the Manager of Commercial Services, the ideal candidate will play a crucial role in overseeing PGT operations, focusing on program management, operational process enhancement, and comprehensive documentation.
Key Responsibilities
- Oversee PGT initiatives by creating, documenting, and refining operational plans. Facilitate informed decision-making regarding program development and modifications while analyzing operational data.
- Manage relationships with PGT service providers, offering daily operational guidance and monitoring key performance indicators (KPIs) within service agreements.
- Assess, document, and improve current PGT operational processes, ensuring that training materials and reference documents are readily available for the operational team.
- Contribute to Capital Project planning by participating in relevant project meetings and providing insights or recommendations as necessary.
Qualifications
The successful candidate will possess:
- A minimum of five years of relevant experience in an operational or process-oriented environment, complemented by a bachelor’s degree in business or a related field, or an equivalent combination of education and experience.
- Proficiency in applying sound business principles and data analytics to facilitate effective decision-making.
- Demonstrated experience in evaluating the performance of operational and process workflows.
- Exceptional organizational skills with the ability to deliver high-quality results independently.
- Experience in the parking and transportation sectors is considered an asset.
About Us
At Vancouver Airport Authority, we believe in fostering a work environment that prioritizes personal and professional growth. We offer a comprehensive benefits package that includes generous vacation days, extensive health benefits, retirement savings matching, wellness programs, community engagement opportunities, and continuous learning initiatives.
We are committed to innovation and excellence in all that we do, ensuring that every team member contributes to our mission of delivering exceptional service.
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