Senior Program Analyst

3 weeks ago


Vancouver, British Columbia, Canada Vancouver Airport Authority Full time

Position Overview

Are you an analytical thinker with a passion for dissecting intricate data? We are offering a permanent full-time position for a Senior Program Analyst within the Parking and Ground Transportation (PGT) Department. Reporting directly to the Manager of Commercial Services, the ideal candidate will play a pivotal role in supporting all facets of PGT operations, emphasizing program leadership, oversight, and the enhancement of operational processes.

Key Responsibilities

  • Oversee PGT initiatives by crafting, documenting, reviewing, and refining operational plans; facilitate informed decision-making regarding program development and modifications while analyzing operational data.
  • Manage service providers for PGT by delivering daily operational guidance and oversight, along with measuring and reporting on key performance indicators (KPIs) within service agreements.
  • Identify, analyze, and document existing PGT operational processes, ensuring that training and reference materials are readily available to the operational team in real-time.
  • Assist in planning capital projects and actively participate in relevant project meetings, providing insights and recommendations as necessary.

Qualifications

The successful candidate will possess:

  • A minimum of five years of relevant experience in an operational or process-driven environment, complemented by a bachelor’s degree in business or a related field; or an equivalent combination of education and experience.
  • Proficiency in applying sound business principles and data analytics to support decision-making processes.
  • Demonstrated experience in evaluating the performance of operational and process workflows.
  • Strong organizational capabilities and the adaptability to deliver high-quality outcomes with minimal supervision.
  • Experience in the parking and transportation sectors is considered an asset.

About Us

At Vancouver Airport Authority, we believe that your work experience transcends beyond mere compensation. We are committed to fostering your personal and professional growth, well-being, and a vibrant workplace culture. Our offerings include generous vacation allowances, comprehensive health benefits, retirement savings matching, wellness initiatives, community involvement opportunities, and continuous learning pathways.

Vancouver Airport Authority is not just an airport; we are innovators and leaders in change. Regardless of the department or team you belong to, your contributions are significant.

We embrace flexibility in all our endeavors, collaborating to enhance customer satisfaction and ensure mutual success.



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