Inventory Coordinator

13 hours ago

Montreal, Quebec, Canada Metro Supply Chain Full time

Returns Processing Coordinator

At Metro Supply Chain, we are seeking a highly skilled and detail-oriented Returns Processing Coordinator to join our team. As a key member of our inventory management team, you will be responsible for ensuring the accuracy and efficiency of our returns processing operations.

Responsibilities:

  • Investigate and resolve inventory discrepancies in a timely and professional manner.
  • Maintain accurate and up-to-date filing systems to ensure seamless access to critical information.
  • Provide exceptional customer service and respond promptly to client inquiries and feedback.
  • Liaise with warehouse teams and customers to resolve issues and improve communication.
  • Verify inventory counts against automated records to ensure accuracy and identify discrepancies.
  • Investigate and report variances to management to drive process improvements.
  • Perform regular cycle counts and schedule audits to maintain inventory integrity.
  • Conduct incidental audits of orders and receipts to ensure compliance with Warehouse Management System protocols.
  • Coordinate and participate in scheduled physical inventories to ensure accurate inventory levels.
  • Assist management in optimizing space utilization and availability.
  • Process damaged inventory and participate in month-end cut-off procedures.
  • Communicate daily with clients, providing required reports and updates.

    Requirements:

    • Minimum 2 years of experience in inventory coordinating, preferably in a warehouse environment.
    • Minimum 2 years of hands-on experience in inventory control using a Warehouse Management System, preferably Red Prairie (RP).
    • Clamp experience is an asset.

    Competencies:

    • Customer Centricity
    • Fostering Culture
    • Collaboration
    • Problem Solving & Decision Making
    • Managing Through Change
    • Developing Self & Others
    • Planning & Results Orientation
    • Communication
    • Always Improving Mindset
    • Business & Financial Savvy

    Education:

    • Completion of secondary school is preferred.

    Health & Safety:

    • Follow the Occupational Health and Safety Act, including Safety, Violence, and Harassment laws.
    • Work in a healthy and safe manner, following Metro's policies and procedures.
    • Always wear required Personal Protective Equipment (PPE).
    • Report any hazards found in the workplace to your supervisor.
    • Do not use or operate equipment in a manner that would endanger yourself or others.

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