Front Desk Coordinator

1 day ago

Toronto, Ontario, Canada The HR Pro Full time

About the Role

The HR Pro is seeking a highly skilled and professional Front Desk Administrator to be the face of our office and provide administrative support to our real estate agents. As a key member of our team, you will be responsible for greeting clients and efficiently addressing or redirecting their inquiries to appropriate personnel.

Key Responsibilities:

• Answer all incoming calls and forward calls to the appropriate personnel

• Respond and speak to all clients in a friendly and professional manner that represents the brand and image of the organization

• Facilitate the preparation, labeling, and cleaning of Open House signs for agents

• Upload and update listings to TRREB's MLS system

• Provide an excellent first impression

• Use BrokerBay to log and confirm showing requests

• Provide customer support to sales representatives

• Receive deposit cheques and issue receipts

• Perform other administrative duties as assigned

Talent Specs:

• Proven customer service with a timely response to customer inquiries in a pleasant, courteous, and professional manner

• Ability to identify the needs of both our clients and agents using superior communication skills

• Excellent computer skills with knowledge of Adobe and Microsoft Outlook

• Minimum 2 years of experience in the real estate industry is mandatory

• Excellent analytical skills and organizational skills

• Independent worker and approachable, positive, and respectful team player

• Ability to handle a very busy, fast-paced environment with multiple priorities

This position requires working the front desk at the corporate office, Monday to Friday, 5pm to 9pm, with alternating evening and weekend shifts.

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