Food Service Attendant

3 weeks ago

Thunder Bay, Ontario, Canada Dawson Diner Full time
Job Overview

Join our team at Dawson Diner as a Food Service Attendant, where you will play a vital role in delivering exceptional dining experiences to our guests.

Qualifications
  • Education: No formal education required.
  • Experience: Previous experience in a similar role is considered an asset.
Work Environment

Our establishment operates in a bustling restaurant setting, providing a dynamic atmosphere for our staff.

Key Responsibilities
  • Address and resolve customer inquiries and concerns promptly.
  • Present bills to patrons and process payments through various methods including cash, credit, or debit cards.
  • Provide detailed descriptions of menu items, including daily specials.
  • Ensure compliance with local liquor laws and regulations.
  • Offer recommendations on menu selections to enhance the dining experience.
  • Manage cash transactions and maintain accurate sales records.
  • Clear and sanitize tables, trays, and seating areas.
  • Welcome guests, present menus, and respond to questions regarding food and beverage options.
  • Serve food and drinks efficiently.
  • Take customer orders and communicate them to kitchen and bar staff.
  • Assist guests with special requirements as needed.
  • Deliver outstanding customer service consistently.
Required Certifications
  • Smart Serve certification.
  • Safe Food Handling certification.
Technical Skills
  • Familiarity with point of sale systems.
Safety and Security
  • Must be bondable.
Transportation Requirements
  • Personal transportation is necessary.
Work Conditions
  • Fast-paced and physically demanding environment.
  • Ability to work under pressure.
Personal Attributes
  • Strong client focus and interpersonal skills.
  • Excellent verbal communication abilities.
  • Adaptability and initiative.
  • Dependability and teamwork skills.
Screening Questions
  • Are you available for shift or on-call work?
  • Are you legally authorized to work in Canada?
Financial Benefits
  • Eligible for bonuses.
  • Permanent position with flexible hours ranging from 24 to 40 hours per week.
  • Work language: English.

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