Food Service Attendant

3 weeks ago

Thunder Bay, Ontario, Canada Dawson Diner Full time
Position Overview

Join our team at Dawson Diner as a Food Service Attendant, where you will play a vital role in delivering exceptional dining experiences to our guests.

Qualifications
  • Education: No formal education required.
  • Experience: Previous experience in a similar role is considered an asset.
Work Environment

Our establishment is a bustling restaurant that thrives on providing top-notch service.

Key Responsibilities
  • Address and resolve customer inquiries and concerns promptly.
  • Present bills to patrons and process payments via cash, credit, or debit methods.
  • Effectively describe menu offerings, including daily specials, to enhance customer experience.
  • Ensure compliance with local liquor laws and regulations.
  • Assist customers in selecting menu items based on their preferences.
  • Maintain accurate cash balances and record sales transactions.
  • Clear and sanitize tables, trays, and seating areas.
  • Welcome guests, provide menus, make recommendations, and respond to inquiries about food and beverages.
  • Serve food and drinks efficiently.
  • Take customer orders and communicate them to kitchen and bar staff.
  • Support guests with special requirements.
  • Deliver outstanding customer service consistently.
Certifications and Skills
  • Smart Serve certification is required.
  • Safe Food Handling certification is preferred.
  • Proficient in using point of sale systems.
Safety and Security

Must be bondable.

Transportation Requirements

Personal transportation is necessary.

Work Conditions
  • Fast-paced and dynamic work environment.
  • Physically demanding tasks.
  • Ability to work under pressure.
Personal Attributes
  • Strong client focus and interpersonal skills.
  • Excellent verbal communication abilities.
  • Adaptability and flexibility in a team setting.
  • Demonstrated reliability and initiative.
Screening Questions
  • Are you available for shift or on-call work?
  • Are you legally authorized to work in Canada?
Compensation and Benefits
  • Potential for bonuses.
  • Permanent position with flexible hours ranging from 24 to 40 hours per week.
  • Work language: English.

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