Restaurant Operations Supervisor

2 weeks ago


Fort Erie, Ontario, Canada Tim Hortons Full time
Job Summary

We are seeking a highly skilled and experienced Food Service Supervisor to join our team at Tim Hortons. As a key member of our operations team, you will be responsible for overseeing the day-to-day activities of our kitchen staff, ensuring that our high standards of quality and customer service are consistently met.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of kitchen staff, providing guidance and support as needed.
    • Train new staff members in job duties, sanitation, and safety procedures.
  • Inventory Management
    • Requisition food and kitchen supplies, ensuring that inventory levels are maintained and orders are placed in a timely manner.
    • Maintain accurate records of stock, repairs, sales, and wastage.
  • Quality Control
    • Ensure that food and service meet our high standards of quality and customer satisfaction.
    • Address customer complaints or concerns in a professional and courteous manner.
  • Reporting and Administration
    • Prepare and submit reports on kitchen operations, inventory, and customer feedback.
Requirements
  • Education
    • College, CEGEP, or other non-university certificate or diploma from a program of 3 months to less than 1 year.
  • Experience
    • Will train.
Work Environment

This is a fast-paced environment that requires strong leadership and communication skills. You will be working in a team environment, with a combination of sitting, standing, and walking. Standing for extended periods is required.

Personal Qualities
  • Flexibility
  • Team Player
  • Initiative
Government Programs
  • Recognized employer.
  • Work Term: Permanent.
  • Work Language: English.
  • Hours: 30 hours per week.


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