Restaurant Operations Manager

1 week ago


Fort Erie, Ontario, Canada Tim Hortons Full time
Job Summary

We are seeking a highly skilled Restaurant Supervisor to join our team at Tim Hortons. As a key member of our restaurant operations team, you will be responsible for ensuring the smooth day-to-day operations of our restaurant, including supervising staff, managing inventory, and maintaining high standards of quality and customer service.

Key Responsibilities
  • Staff Supervision
    • Supervise and coordinate the activities of kitchen staff, ensuring that all tasks are completed efficiently and effectively.
    • Train staff in job duties, sanitation, and safety procedures to maintain a safe and healthy work environment.
  • Inventory Management
    • Requisition food and kitchen supplies, ensuring that inventory levels are maintained and that orders are placed in a timely manner.
    • Maintain accurate records of stock, repairs, sales, and wastage to inform inventory management decisions.
  • Quality Control
    • Ensure that food and service meet high standards of quality and customer satisfaction.
    • Address customer complaints or concerns in a professional and courteous manner.
  • Operations Management
    • Establish methods to meet work schedules and ensure that all tasks are completed on time.
    • Establish work schedules for kitchen staff, ensuring that adequate coverage is maintained at all times.
Requirements
  • Education
    • College, CEGEP, or other non-university certificate or diploma from a program of 3 months to less than 1 year, or equivalent experience.
  • Experience
    • 1 to less than 7 months of experience in a similar role, preferably in the food service industry.
  • Work Setting
    • Restaurant environment, with exposure to kitchen equipment and food preparation.
Working Conditions
  • 30 hours per week, with flexibility to work varying shifts, including evenings and weekends.
  • Recognized employer, offering a competitive compensation package and opportunities for career growth and development.


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