Senior System Consultant
5 days ago
About the Role
Mackenzie Health is seeking a highly skilled Senior System Consultant to join our team. As a key member of our IT department, you will be responsible for implementing, optimizing, and maintaining our non-clinical systems and integrations.
Key Responsibilities
- Lead and conduct user workshops and work with internal and external teams on all phases of the system lifecycle, including requirement gathering, analysis, solution design, development, data flow, implementation, integration, testing, training, support, and maintenance.
- Lead system problem solving, changes, patching, configuration, release documentation review, process mapping, and oversee all matters related to the non-clinical systems.
- Create and document detailed upgrade plans, test scripts, technical documentation, and user education materials.
- Provide team leadership, mentorship, input, and support for the implementation of operational and strategic plans of non-clinical systems.
Requirements
- University degree in computer science, computer engineering, or equivalent combination of education and experience.
- Minimum of 7-10 years of progressive experience in implementing, supporting, and maintaining large-scale systems.
- Extensive working knowledge of interface and integration methodology (HL7, SOAP, Web Service, DICOM, FHIR, database (SQL or Oracle), and programming languages (PHP, C#, Python, or Java).
- Working experience with EMRs, interface engines, clinical applications, and device integration is an asset.
- Working experience with PowerApps, Microsoft Azure, Office 365, Virtualization.
What We're Looking For
- Ability to identify and communicate complex operational issues and drive creative resolution of issues in an effective manner, ensuring high customer satisfaction levels.
- Strong prioritizing, planning, analytical, presentation, people management, and interpersonal relationship building skills.
- Able to adopt modern information technology and systems and an enthusiastic adopter of new and novel technology solutions.
- Strong proficiency in project management, change management, and integration mapping, in-depth practical knowledge of project management methodologies, tools, and techniques.
- Demonstrates understanding and complies with patient and staff safety policies and procedures that foster a safe and inclusive environment for all.
- Effectively uses empathy in interactions with others.
- Commitment to providing an exceptional experience for staff and clients within a challenging and exciting healthcare environment.
- Demonstrates behaviors consistent with Mackenzie Health's Commitment to Caring and values – Excellence, Leadership, and Empathy.
Working at Mackenzie Health
You may be required to work at any site of Mackenzie Health.
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