Lead System Integration Consultant
4 weeks ago
Job Overview
Senior Consultant for System Optimization - Application and Integration
Permanent Full-Time Position
The Senior Consultant for System Optimization collaborates effectively with both internal and external partners to implement, enhance, support, and sustain the non-clinical systems and integrations across Mackenzie Health facilities. This role is pivotal in driving system enhancements, process innovations, system upgrades, and ensuring exceptional customer service support.
Key Responsibilities
- Facilitate and lead user workshops while engaging with internal and external teams throughout all stages of the system lifecycle, including requirements gathering, analysis, solution design, development, data flow, implementation, integration, testing, training, support, and maintenance.
- Oversee system troubleshooting, modifications, patching, configuration, release documentation review, and process mapping related to non-clinical systems.
- Develop and document comprehensive upgrade plans, testing scripts, technical documentation, and user training materials.
- Provide leadership, mentorship, and support for the execution of operational and strategic plans pertaining to non-clinical systems.
Required Qualifications
- A university degree in computer science, computer engineering, or a comparable combination of education and experience.
- A minimum of 7-10 years of progressive experience in the implementation, support, and maintenance of large-scale systems.
- In-depth knowledge of interface and integration methodologies (HL7, SOAP, Web Service, DICOM, FHIR), database management (SQL or Oracle), and programming languages (PHP, C#, Python, or Java).
- Experience with EMRs, interface engines, clinical applications, and device integration is advantageous.
- Familiarity with PowerApps, Microsoft Azure, Office 365, and virtualization technologies.
Additional Skills
- Strong ability to identify and articulate complex operational challenges while driving effective and innovative solutions that ensure high levels of customer satisfaction.
- Excellent prioritization, planning, analytical, presentation, and interpersonal relationship-building skills.
- A proactive approach to adopting modern information technologies and a keen interest in novel technology solutions.
- Proven proficiency in project management, change management, and integration mapping, along with a solid understanding of project management methodologies, tools, and techniques.
- A commitment to understanding and adhering to patient and staff safety policies that promote a safe and inclusive environment for all.
- Demonstrates empathy in interactions with colleagues and stakeholders.
- A dedication to delivering an exceptional experience for staff and clients within a dynamic healthcare setting.
- Exemplifies the values of Mackenzie Health's Commitment to Caring, which include Excellence, Leadership, and Empathy.
*Flexibility to work at various Mackenzie Health locations may be required.
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