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Senior Operations Consultant

2 months ago

Vaughan, Ontario, Canada Payment Solution Providers Full time
Job Description

We are seeking a highly skilled Senior Operations Consultant to join our team at Payment Solution Providers. As a key member of our operations team, you will play a critical role in driving business growth and improving operational efficiency.

Key Responsibilities
  • Analyze and Improve Operational Processes: Conduct thorough analysis of our operational processes to identify areas for improvement and develop strategies to increase efficiency and productivity.
  • Develop and Implement Quality Management Systems: Design and implement quality management systems to ensure high-quality service delivery and continuous improvement.
  • Provide Operational Guidance and Support: Offer expert guidance and support to our operations team to ensure seamless execution of business processes and achieve operational excellence.
  • Supervise and Develop Team Members: Supervise and develop a team of operations professionals to ensure they have the skills and knowledge needed to excel in their roles.
  • Manage Knowledge and Best Practices: Develop and maintain a knowledge management system to capture and share best practices, lessons learned, and operational expertise.
  • Collaborate with Cross-Functional Teams: Work closely with cross-functional teams, including sales, marketing, and product development, to ensure alignment and effective communication.
Requirements
  • Education: Bachelor's degree in a relevant field, such as business administration, operations management, or a related field.
  • Experience: 3-4 years of experience in operations management, process improvement, or a related field.
  • Skills: Excellent analytical, problem-solving, and communication skills; ability to work in a fast-paced environment; and proficiency in Microsoft Office and other relevant software applications.
What We Offer
  • Competitive Salary and Benefits: We offer a competitive salary and benefits package, including health, dental, and vision insurance, as well as a 401(k) matching program.
  • Opportunities for Growth and Development: We offer opportunities for growth and development, including training and professional development programs, to help you advance your career.
  • Collaborative and Dynamic Work Environment: We have a collaborative and dynamic work environment that fosters innovation, creativity, and teamwork.