Onsite Employee Assistance Program Counselor
1 month ago
Position: Onsite Employee Assistance Program Counselor
About Us: Founded in 1982, Workplace Options LLC stands as the premier independent provider of comprehensive wellbeing solutions. Our customized programs and extensive global network of certified professionals are designed to enhance the overall health and productivity of individuals in both personal and professional contexts. With a trusted reputation among numerous Fortune 500 companies, we deliver exceptional care both digitally and in-person to millions across various organizations worldwide. Join us at Workplace Options and contribute to a mission focused on improving employee wellbeing globally.
Current Opening: Onsite Employee Assistance Program Counselor
Location: Waterloo, ON
Onsite/Hybrid/Remote: ONSITE
Shifts: Overnight/weekend
Salary: $66,000 CAD per year
Key Responsibilities: Workplace Options is seeking an Onsite EAP clinical counselor to provide a range of services, including psychosocial evaluations, clinical case management, work-life referrals, and short-term counseling. The main responsibilities include:
- Deliver integrated EAP services that encompass intake, assessment, support, triage, referral, clinical case management, and crisis intervention.
- Provide counseling services with professionalism, ensuring strict confidentiality for all clients.
- Comply with ethical, therapeutic, and legal standards in all service delivery.
- Guide clients to appropriate resources while maintaining comprehensive clinical documentation.
- Conduct assessments and offer necessary services for clients facing various challenges impacting work performance.
- Provide crisis intervention, information, referral, and counseling services.
- Facilitate critical incident support, assist managers, and lead various group activities.
- Take on additional responsibilities as directed by the clinical management team.
Please note that the responsibilities outlined above are not exhaustive, and the selected candidate may be assigned further duties as needed.
Qualifications/Skills: To excel in this role, candidates should possess:
- A Master's degree in social work, psychology, counseling, or a related field.
- A minimum of three years of relevant experience in counseling or mental health services.
- Experience working with law enforcement and first responders, particularly in trauma exposure, is preferred.
- Licensure or clinical certification is a plus.
What We Offer: At Workplace Options, we prioritize the wellbeing of our employees alongside providing exceptional services to our clients. Our benefits package includes Paid Time Off, Life Insurance, Employer Pension Contributions, Travel Reimbursement, extended healthcare, dental and vision benefits, Monthly clinical supervision, Supervision stipend, Training/tuition reimbursement, access to professional clinical development webinars, Gym Reimbursement, Wellness rewards, Mentorship Program, Employee exchange program, and comprehensive training.
We are committed to fostering a diverse and inclusive workplace where individuals can express their authentic selves, free from bias or discrimination. We believe that diversity is just the beginning; continuous efforts are essential to ensure equitable outcomes. Our goal is to create a welcoming environment that values diverse perspectives, encourages collaboration, and promotes personal growth.
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