EAP Counselor

2 months ago


Kitchener, Ontario, Canada Workplace Options LLC Full time
About the Role

We are seeking a skilled EAP Counselor to join our team at Workplace Options LLC. As a Workplace Wellbeing Specialist, you will play a vital role in delivering mental health support to our clients onsite.

Key Responsibilities
  • Provide integrated EAP services, including intake and assessment, support, triage, referral, clinical case management, and crisis management.
  • Deliver counseling services in a responsive, efficient, ethical, and professional manner, maintaining client confidentiality as expected by ethical standards.
  • Adhere to applicable ethical, therapeutic, and legal standards governing service delivery, as well as policies, procedures, and laws that apply to the organization.
  • Refer clients to appropriate resources and thoroughly maintain clinical documentation in a computerized system for follow-up regarding clinical and work-life services.
  • Complete assessments with clients expressing various issues, e.g., substance abuse, mental health, and family concerns that may be impacting work performance.
  • Perform initial assessment/intake, crisis intervention, information and referral, and counseling services to clients, completing timely follow-up calls where necessary.
  • Undertake additional tasks as identified by the clinical management team.
  • Facilitate trainings, conduct, and participate in orientation, and develop and implement strategic activities for the organization.
Requirements
  • Master's degree or diploma in social work, psychology, counseling, or related field.
  • At least two years directly related experience providing counseling or mental health services.
  • Licensure or clinical certification required.
  • Trauma experience is valued.
What We Offer

At Workplace Options LLC, we are committed to providing a comprehensive benefits package to our employees, including:

  • Paid Time Off
  • Life Insurance
  • Employer Pension Contribution
  • Travel Reimbursement
  • Extended healthcare, dental, and vision benefits
  • Life insurance, AD&D, and Long-term disability insurance
  • Monthly clinical supervision
  • Supervision stipend
  • Training/tuition reimbursement
  • Access to professional monthly clinical development webinars & professional development workshops
  • Gym Reimbursement
  • Wellness rewards
  • Access to EAP benefits and all WPO services
  • Mentorship Program
  • 24/7 support for risk calls
  • Employee exchange program
  • Comprehensive training provided for this position