EAP Counselor
2 months ago
Kitchener, Ontario, Canada
Workplace Options LLC
Full time
About the RoleWe are seeking a skilled EAP Counselor to join our team at Workplace Options LLC. As a Workplace Wellbeing Specialist, you will play a vital role in delivering mental health support to our clients onsite.
Key Responsibilities- Provide integrated EAP services, including intake and assessment, support, triage, referral, clinical case management, and crisis management.
- Deliver counseling services in a responsive, efficient, ethical, and professional manner, maintaining client confidentiality as expected by ethical standards.
- Adhere to applicable ethical, therapeutic, and legal standards governing service delivery, as well as policies, procedures, and laws that apply to the organization.
- Refer clients to appropriate resources and thoroughly maintain clinical documentation in a computerized system for follow-up regarding clinical and work-life services.
- Complete assessments with clients expressing various issues, e.g., substance abuse, mental health, and family concerns that may be impacting work performance.
- Perform initial assessment/intake, crisis intervention, information and referral, and counseling services to clients, completing timely follow-up calls where necessary.
- Undertake additional tasks as identified by the clinical management team.
- Facilitate trainings, conduct, and participate in orientation, and develop and implement strategic activities for the organization.
- Master's degree or diploma in social work, psychology, counseling, or related field.
- At least two years directly related experience providing counseling or mental health services.
- Licensure or clinical certification required.
- Trauma experience is valued.
At Workplace Options LLC, we are committed to providing a comprehensive benefits package to our employees, including:
- Paid Time Off
- Life Insurance
- Employer Pension Contribution
- Travel Reimbursement
- Extended healthcare, dental, and vision benefits
- Life insurance, AD&D, and Long-term disability insurance
- Monthly clinical supervision
- Supervision stipend
- Training/tuition reimbursement
- Access to professional monthly clinical development webinars & professional development workshops
- Gym Reimbursement
- Wellness rewards
- Access to EAP benefits and all WPO services
- Mentorship Program
- 24/7 support for risk calls
- Employee exchange program
- Comprehensive training provided for this position