Family Information Liaison Coordinator

6 days ago


Yellowknife, Northwest Territories, Canada Government of Northwest Territories Full time
Job Title: Family Information Liaison Coordinator

The Government of Northwest Territories is seeking a highly skilled and compassionate Family Information Liaison Coordinator to join our team in the Gender Equity Division, Department of Executive and Indigenous Affairs.

About the Role

The Family Information Liaison Unit (FILU) is a critical service that provides support to families of missing and murdered Indigenous women and girls and men and boys. As a Family Information Liaison Coordinator, you will be the primary point of contact for clients, providing trauma-informed and culturally-appropriate support to help them navigate the complex system and find information about their loved ones.

Key Responsibilities
  • Provide safe case management, assessment, negotiation, mediation, advocacy, and conflict resolution services to clients
  • Liaise with various service providers, develop relationships, and leverage external partnerships to translate client needs into action
  • Research and gain information on policies, directives, and legislation relevant to the departments and agencies holding information sought by clients
  • Engage partners to achieve clear understanding and consensus on responsibilities and deliverables
  • Assess situations, escalate individual and systemic issues as required, and support client self-determination
Requirements

To be successful in this role, you will require:

  • University degree in social work, criminology, social sciences, or related discipline, with at least one year of relevant case management and/or research experience
  • College diploma in the field of social work, criminology, social sciences, or related discipline with three years of relevant case management and/or research experience
  • Training in conflict resolution, trauma-informed service provision, culturally-appropriate approach, and program facilitation would be an asset
What We Offer

The Government of Northwest Territories offers a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you are a motivated and compassionate individual with a passion for supporting Indigenous families, we encourage you to apply for this exciting opportunity.



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