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Family Information Liaison Coordinator
2 months ago
**Job Summary**
The Government of Northwest Territories is seeking a highly skilled and compassionate Family Information Liaison Coordinator to join our team in the Northwest Territories. As a key member of our team, you will play a critical role in supporting families of missing and murdered Indigenous women and girls and men and boys (MMIWG) in finding information about their loved ones.
**Key Responsibilities**
- Provide trauma-informed and culturally-appropriate safe case management, assessment, negotiation, mediation, advocacy, and conflict resolution services to clients.
- Liaise with a variety of service providers, develop knowledgeable and supportive relationships, and leverage external, interagency partnerships across government and non-government agencies to translate client needs into action.
- Research and gain information and knowledge on policies, directives, and legislation as they apply to the departments and agencies that hold information being sought on behalf of the client.
- Engage partners and work towards a clear understanding and consensus on partner responsibilities and client deliverables, assess situations as they arise, and escalate individual situations and systemic issues as required.
- Support client self-determination rather than assume decision-making roles, and support clients to achieve safe, realistic, and reasonable goals within a complex health, social, and fiscal environment.
**Requirements**
- University degree in social work, criminology, social sciences, or related discipline, with at least one (1) year relevant case management and/or research experience; or a college diploma in the field of social work, criminology, social sciences, or related discipline with three (3) years relevant case management and/or research experience.
- Training in conflict resolution, trauma-informed service provision, culturally-appropriate approach, and program facilitation would be an asset.
**What We Offer**
The Government of Northwest Territories offers a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you are a motivated and compassionate individual who is passionate about supporting families and communities, we encourage you to apply for this exciting opportunity.
