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Franchise Banking Specialist
2 months ago
Scotiabank is seeking a highly skilled Franchise Banking Specialist to join our team. As a key member of our Commercial Business Banking team, you will be responsible for developing and maintaining relationships with franchise business owners in your assigned market area.
Key Responsibilities:- Acquire new franchising business owner relationships through relationship building activities, including developing and maintaining an awareness of events, trends, and practices in the markets of franchising.
- Plan and complete relationship building activities to create sales opportunities and/or provide value to customers.
- Develop and maintain a strong knowledge of franchising customers in the local marketplace, including the nature and progress of high-value franchises, their financial position and structure, and the terms and conditions of financial services used.
- Provide specialized franchising expertise and business/finance advice to increase the business owner's ability to succeed in their business.
- Develop and maintain business relationships with Centres of Influence (COI) including influential customers, internal and external referral sources.
- Acquire a market area credit portfolio at an acceptable level of risk by working closely with the ACE and EO Franchising team, completing credit reviews, and authorizing, renewing, or declining customer requests within standard Bank policies and authorized limits.
- Post-secondary education in accounting, finance, business law, and economics, or equivalent work experience.
- Experience in the field of franchising (educational or working).
- Knowledge of the features and benefits of business products and services, selling approach, selling tools, and calculators.
- Expert knowledge of the marketplace in which the branch operates/marketplace resides, proven expertise in the franchising segment within that marketplace.
- Working knowledge of applicable software and technology platforms for Business Banking, including the supporting systems such as the ACE and GRM, Sales Builder, Intralink, etc.
- Knowledge of applicable risk management policies and processes.
- Working knowledge of legal and security documentation for small business products.
- Thorough and proven knowledge of solicitation, marketing, and business development techniques.
- Working knowledge of applicable branch procedures, processes, and workflows.
- Thorough knowledge of small business legal structures, life cycles, and owner characteristics.
- Thorough knowledge of business financial statements, especially the franchising segment.
- Working knowledge of the features and benefits of retail products and services.
- Working knowledge of other business line/partner offerings (i.e., Wealth Management, Commercial Banking, Enterprise Solutions).
- Working knowledge of competitor offerings and alternate sources of financing.
- Working knowledge of economic conditions and political events affecting small business, especially the agricultural segment.
A standard office environment is provided; however, the incumbent spends 90% of the time away from an office environment, working with the Sales team either in Branches or in customer/prospect facilities, travelling to conduct marketing activities and other customer interviews, trade shows, COI events, etc.
Customer demands are constant and at times may be outside of standard office hours.
