Banking Advisor

4 weeks ago


London, Ontario, Canada National Bank Full time
Job Title: Banking Advisor

At National Bank, we're committed to providing exceptional service to our clients. As a Banking Advisor, you'll play a key role in delivering this promise by providing personalized support and guidance to our customers.

Your Key Responsibilities:

* Greet clients and answer their questions in a friendly and approachable manner
* Help clients use our banking applications and ABMs
* Listen to clients' needs and resolve situations that may be complex
* Give advice and offer transaction solutions for Personal Banking clients
* Demonstrate the ability to build lasting business relationships
* Ensure client satisfaction and engagement
* Refer clients to specialist colleagues for their specific needs
* Ensure adherence to compliance and risk management rules

About the Role:

As a Banking Advisor, you'll work closely with a team of experts to provide exceptional service to our clients. You'll have the opportunity to develop your skills and knowledge in areas such as banking solutions and the advisory approach.

What We're Looking For:

* A college diploma (DEC) or equivalent
* Customer service experience, inclusive attitude, and openness to diversity
* Positive attitude and empathy for clients
* Interest in technology and skilled in sharing knowledge
* Ability to adapt to different situations

What We Offer:

* Competitive compensation
* Flexible benefits to promote your wellbeing and that of your family
* Opportunities to get involved in community initiatives
* Telemedicine service
* Virtual sleep clinic

About Us:

At National Bank, we're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments.
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