Franchise Banking Specialist

6 days ago


London, Ontario, Canada Scotiabank Full time

Role Overview

The Franchise Banking Specialist will be part of a national team responsible for leveraging market area expertise for the profitable growth of Scotiabank's franchising portfolio in their region and for developing new customer acquisitions.

Key Responsibilities

  • Acquire new franchising customer relationships through engaging local franchisees, COIs serving the segment and Scotiabank partners and associations with a footprint in the local market.
  • Meet negotiated goals set forth by their National Director, which includes business acquisition and development within the marketplace, business planning for their franchising segment, development of existing COI relationships / acquisition of new relationships and being the market area expert in the franchising segment for Small Business Advisors and partners.
  • Develop and maintain a strong knowledge of franchising customers in the local marketplace, including the nature and progress of high value franchises, their financial position and structure, and the terms and conditions of financial services used.
  • Provide specialized franchising expertise and business/finance advice which increases the business owner's ability to succeed in their business.
  • Develop and maintain business relationships with Centres of Influence (COI) including influential customers, internal and external referral sources.
  • Acquire a market area credit portfolio at an acceptable level of risk by working closely with the ACE and EO Franchising team when processing deals, completing credit reviews in a timely and sufficiently detailed fashion, authorizing, renewing or declining customer requests within standard Bank policies and authorized limits, forwarding others as per established processes, preparing and/or ensuring all documentation is properly prepared, ensuring accounts adhere to the conditions of authorization, identifying and resolving deviations from the conditions of authorization, identifying deteriorating and/or unsatisfactory trends affecting the loan portfolio, seizing opportunities to reduce risk and loss.

Requirements

  • Post-secondary education: University/college courses in accounting, finance, business law, and economics, or equivalent work experience.
  • Experience in the field of franchising (educational or working).
  • Knowledge of the features and benefits of business products and services, selling approach, selling tools and calculators.
  • Expert knowledge of the marketplace in which the branch operates / marketplace resides, proven expertise in the franchising segment within that marketplace.
  • Working knowledge of the applicable software and technology platforms for Business Banking, including the supporting systems such as the ACE and GRM, Sales Builder, Intralink etc.
  • Knowledge of applicable risk management policies and processes.
  • Working knowledge of legal and security documentation for small business products.
  • Thorough and proven knowledge of solicitation, marketing and business development techniques.
  • Working knowledge of applicable branch procedures, processes and workflows.
  • Thorough knowledge of small business legal structures, life cycles and owner characteristics.
  • Thorough knowledge of business financial statements, especially the franchising segment.
  • Working knowledge of the features and benefits of retail products and services.
  • Working knowledge of other business line/partner offerings (i.e. Wealth Management, Commercial Banking, Enterprise Solutions).
  • Working knowledge of competitor offerings and alternate sources of financing.
  • Working knowledge of economic conditions and political events affecting small business, especially the agricultural segment.
  • The ability to build and maintain key relationships is essential, along with the ability to influence and persuade others. The incumbent must possess tactical planning, implementation and organization skills. A high degree of flexibility is required to adapt to a wide variety of tasks and functions.

Working Conditions

A standard office environment is provided; however, the incumbent spends 90% of the time away from an office environment, working with the Sales team either in Branches or in customer/prospect facilities, travelling to conduct marketing activities and other customer interviews, trade shows, COI events etc.

Customer demands are constant and at times maybe outside of standard office hours.



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