Client Care Coordinator

1 month ago

Toronto, Ontario, Canada CB Canada Full time
About the Role

We are seeking a highly skilled and compassionate Client Care Coordinator to join our team in Toronto. As a key member of our team, you will play a vital role in delivering exceptional customer experiences and making a tangible impact on our community.

Key Responsibilities
  • Welcome and engage with clients, providing personalized support and solutions to meet their needs.
  • Provide retail sales customer service, ensuring a seamless experience for clients in-store.
  • Work closely with service technicians and sales consultants to oversee client order administration, ensuring accuracy and efficiency.
  • Deliver outstanding customer service, handling communication between clients, therapists, and funders, and making a difference in their lives.
  • Update databases using Navision software, ensuring accurate information is presented to clients.
  • Schedule and coordinate service technicians' work using Jobber software, streamlining processes and improving efficiency.
  • Follow up with clients to confirm paperwork, rental agreements, quotes, and client registration are complete and accurate.
  • Coordinate the pickup and delivery of rental or custom equipment for clients, as well as other administrative tasks.
Requirements
  • Education: Degree or diploma from a post-secondary institution or a minimum of 2 years of experience in a fast-paced office environment or customer-facing role.
  • Experience: Interest in or exposure to the healthcare or personal mobility device industry.
  • Communication: Excellent communication skills, with the ability to build relationships with people and work with customers to find solutions.
  • Flexibility and organization: Deadline-driven, with the ability to prioritize and manage multiple tasks and projects.
  • Empathy and respect: Empathetic and respectful, with the ability to navigate any situation in a friendly, professional, and compassionate manner.
  • Technical skills: Proficient in Microsoft Office Suite and comfortable navigating databases, with experience with Jobber and Navision an asset.
  • Clean criminal background check and bondable.
Why Join Us?

At Motion, we're committed to making life accessible for all. We're a company that values compassion, kindness, and expertise, and we're looking for like-minded individuals to join our team. If you're passionate about delivering exceptional customer experiences and making a difference in people's lives, we'd love to hear from you.

We're an equal opportunity employer, committed to providing reasonable accommodations and creating a workplace that's inclusive and supportive. If you require assistance during the application process, please don't hesitate to contact us.

We've implemented measures to reduce the risk of COVID-19 exposure, including safe physical distancing, personal protective equipment, and regular disinfection of our locations and warehouses.

  • Client Care Supervisor

    1 month ago

    Toronto, Ontario, Canada SPRINT Senior Care Full time

    Job SummaryThe Client Care Supervisor is a key role within our organization, responsible for ensuring the highest level of care and service for our clients. This position requires a strong background in gerontology and community settings, with a focus on supervising team members and coordinating day-to-day operations at our residences.Key...

  • Client Care Supervisor

    1 month ago

    Toronto, Ontario, Canada SPRINT Senior Care Full time

    Job SummaryThe Client Care Supervisor is a key role within our organization, responsible for ensuring the highest level of care and service for our clients. This position requires a strong background in gerontology and community settings, with a focus on supervising team members and coordinating day-to-day operations at our residences.Key...

  • Client Service Coordinator

    4 weeks ago

    Toronto, Ontario, Canada Spectrum Health Care Full time

    About Spectrum Health CareWe are a leading provider of home care services in Canada, committed to delivering high-quality care to our clients and their families. We are seeking a skilled Client Service Coordinator to join our team in Downtown Toronto.Job SummaryThe Client Service Coordinator will work collaboratively with our community PSW and Nurses to...

  • Client Service Coordinator

    4 weeks ago

    Toronto, Ontario, Canada Spectrum Health Care Full time

    About Spectrum Health CareWe are a leading provider of home care services in Canada, committed to delivering high-quality care to our clients and their families. We are seeking a skilled Client Service Coordinator to join our team in Downtown Toronto.Job SummaryThe Client Service Coordinator will work collaboratively with our community PSW and Nurses to...

  • Client Service Coordinator

    1 month ago

    Toronto, Ontario, Canada Spectrum Health Care Full time

    About Spectrum Health CareWe are a leading provider of home care services in Canada, committed to delivering high-quality care to our clients and their families. We are seeking a skilled Client Service Coordinator to join our team in Downtown Toronto.Job SummaryThe Client Service Coordinator will work collaboratively with our community PSW and Nurses to...

  • Client Service Coordinator

    1 month ago

    Toronto, Ontario, Canada Spectrum Health Care Full time

    About Spectrum Health CareWe are a leading provider of home care services in Canada, committed to delivering high-quality care to our clients and their families. We are seeking a skilled Client Service Coordinator to join our team in Downtown Toronto.Job SummaryThe Client Service Coordinator will work collaboratively with our community PSW and Nurses to...

  • Client Service Coordinator

    3 weeks ago

    Toronto, Ontario, Canada Spectrum Health Care Full time

    About Spectrum Health CareWe are a leading provider of home care services in Canada, committed to delivering exceptional care and support to our clients and their families.Job SummaryWe are seeking a highly skilled and dedicated Client Service Coordinator to join our team in Downtown Toronto. As a Client Service Coordinator, you will play a critical role in...

  • Client Service Coordinator

    3 weeks ago

    Toronto, Ontario, Canada Spectrum Health Care Full time

    About Spectrum Health CareWe are a leading provider of home care services in Canada, committed to delivering exceptional care and support to our clients and their families.Job SummaryWe are seeking a highly skilled and dedicated Client Service Coordinator to join our team in Downtown Toronto. As a Client Service Coordinator, you will play a critical role in...

  • Client Care Coordinator

    2 weeks ago

    Toronto, Ontario, Canada Sonova Full time

    Are you passionate about delivering exceptional customer service in a fast-paced retail clinic environment?We're seeking a highly skilled Client Care Coordinator to join our team at Connect Hearing Canada, a leading hearing care provider with a network of clinics across Canada.As a Client Care Coordinator, you will be responsible for providing outstanding...

  • Client Care Coordinator

    3 weeks ago

    Toronto, Ontario, Canada Sonova Full time

    Job Title: Advanced Bionics Client Care CoordinatorWe are seeking a highly motivated and customer-focused individual to join our team as an Advanced Bionics Client Care Coordinator. As a key member of our client care team, you will be responsible for providing exceptional customer service, managing client accounts, and ensuring seamless communication with...

  • Client Care Coordinator

    3 weeks ago

    Toronto, Ontario, Canada Sonova Full time

    Are you passionate about delivering exceptional customer service in a fast-paced retail clinic environment?We're looking for a skilled Client Care Coordinator to join our team at Connect Hearing Canada, a leading hearing care provider with a network of clinics across Canada.As a Client Care Coordinator, you will be responsible for providing outstanding...

  • Client Care Coordinator

    1 month ago

    Toronto, Ontario, Canada Sonova Full time

    Join Our Team as a Client Care CoordinatorWe are seeking a highly motivated and customer-focused individual to join our team as a Client Care Coordinator. As a key member of our team, you will be responsible for providing exceptional customer service, managing client accounts, and ensuring seamless communication with our clients and stakeholders.Key...

  • Client Care Coordinator

    1 month ago

    Toronto, Ontario, Canada Sonova Full time

    Join Our Team as a Client Care CoordinatorWe are seeking a highly motivated and customer-focused individual to join our team as a Client Care Coordinator. As a key member of our team, you will be responsible for providing exceptional customer service, managing client accounts, and ensuring seamless communication with our clients and stakeholders.Key...

  • Veterinary Client Care Coordinator

    6 days ago

    Toronto, Ontario, Canada VCA Full time

    Veterinary Client Care CoordinatorLocation: Downtown TorontoVCA Canada Downtown Animal Hospital is seeking a full-time Client Care Coordinator to join our team. As a Client Care Coordinator, you will play a vital role in providing exceptional customer service and supporting the entire hospital team.Excellent communication and interpersonal skillsAbility to...

  • Veterinary Client Care Coordinator

    1 week ago

    Toronto, Ontario, Canada MHMI Full time

    Key Responsibilities:• Coordinate and manage animal care services for our clients.Requirements:• Strong organizational and communication skills.• Ability to work in a fast-paced environment.What We Offer:• Competitive salary and benefits package.• Opportunity to work in a dynamic and growing organization.How to Apply:Please submit your resume and...

  • Client Service Coordinator, Part-Time

    3 weeks ago

    Toronto, Ontario, Canada Spectrum Health Care Full time

    About the RoleSpectrum Health Care is seeking a highly skilled and organized Client Service Coordinator to join our team in Downtown Toronto. As a key member of our team, you will be responsible for providing exceptional client service and support to our internal and external customers/clients.Key ResponsibilitiesCollaborate with community PSWs and Nurses to...

  • Client Care Coordinator

    3 weeks ago

    Toronto, Ontario, Canada CB Canada Full time

    About the RoleWe are seeking a highly skilled and compassionate Client Care Coordinator to join our team in Toronto. As a key member of our team, you will play a vital role in delivering exceptional customer experiences and making a tangible impact on our community.Key ResponsibilitiesWelcome and engage with clients, providing personalized support and...

  • Client Care Coordinator

    3 weeks ago

    Toronto, Ontario, Canada CB Canada Full time

    About the RoleWe are seeking a highly skilled and compassionate Client Care Coordinator to join our team in Toronto. As a key member of our team, you will play a vital role in delivering exceptional customer experiences and making a tangible impact on our community.Key ResponsibilitiesWelcome and engage with clients, providing personalized support and...

  • Client Service Coordinator, Part-Time Position

    3 weeks ago

    Toronto, Ontario, Canada Spectrum Health Care Full time

    Job SummaryWe are seeking a highly skilled Client Service Coordinator to join our team at Spectrum Health Care. As a Client Service Coordinator, you will play a vital role in providing exceptional client service and support to our internal and external customers/clients.Key ResponsibilitiesWorks collaboratively with community PSW and Nurses, and assists with...

  • Client Service Coordinator, Part-Time Position

    2 weeks ago

    Toronto, Ontario, Canada Spectrum Health Care Full time

    About the RoleWe are seeking a highly skilled Client Service Coordinator to join our team at Spectrum Health Care. As a Client Service Coordinator, you will play a vital role in providing exceptional client service and support to our internal and external customers/clients.Key ResponsibilitiesWork collaboratively with community PSW and Nurses to schedule and...