Client Care Coordinator

5 days ago


Toronto, Ontario, Canada Sonova Full time

Are you passionate about delivering exceptional customer service in a fast-paced retail clinic environment?

We're seeking a highly skilled Client Care Coordinator to join our team at Connect Hearing Canada, a leading hearing care provider with a network of clinics across Canada.

As a Client Care Coordinator, you will be responsible for providing outstanding customer service in person, over the phone, and via email, as well as managing client accounts, working with insurance companies, and assisting with minor in-clinic device repairs.

Key responsibilities include:

  • Providing exceptional customer service and support to clients
  • Managing client accounts and relationships
  • Working with insurance companies to ensure successful third-party billing operations
  • Assisting with minor in-clinic device repairs

In return, you can expect a competitive hourly wage, a full benefits package, three weeks of vacation time, and opportunities for growth and development.

At Sonova, we value our workforce and recognize that each client journey is unique. Our organizational culture is built around service excellence, integrity, collaboration, and innovation.

Apply today and join our team of dedicated professionals who are passionate about making a difference in the lives of our clients and helping transform their hearing health.



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