Front Desk Representative

3 days ago


County of Athabasca No, Canada Super 8 Athabasca Full time
Job Summary

We are seeking a highly organized and customer-focused Front Desk Agent to join our team at Super 8 Athabasca. As a Front Desk Agent, you will be responsible for providing exceptional guest service, handling room reservations, and ensuring a smooth check-in and check-out process.

Key Responsibilities
  • Guest Service: Greet and register arriving guests, assign rooms, and provide information on hotel facilities and services.
  • Room Reservations: Process group arrivals and departures, take, cancel, and change room reservations.
  • Clerical Duties: Maintain an inventory of vacancies, reservations, and room assignments, and perform clerical tasks such as faxing, filing, and photocopying.
  • Customer Service: Answer telephone calls, relay messages, and provide general information about points of interest in the area.
  • Emergency Procedures: Follow emergency and safety procedures as required.
Requirements
  • Education: No degree, certificate, or diploma required.
  • Experience: Will train.
  • Language: English.
  • Work Hours: 30 to 40 hours per week.


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