Business Development Representative

1 month ago

Mississauga, Ontario, Canada SYNNEX Full time

About the Role

The Business Development Representative at SYNNEX is a key player in nurturing customer relationships, supporting vendor initiatives, and managing vendor pipelines. This role involves driving partner growth through outbound calls, lead follow-ups, deal closures, and expanding relationships.

Key Responsibilities:

  • Maintain strong customer relationships, ensuring satisfaction and addressing concerns.
  • Provide exceptional customer service and support as a primary contact.
  • Collaborate with vendors to execute strategic initiatives and drive business growth.
  • Support partner enablement, including vendor training and guidance on products.
  • Manage the vendor pipeline by identifying leads and progressing opportunities.
  • Coordinate with internal teams for follow-up and accurate reporting.
  • Develop expertise in vendor products and industry trends.
  • Analyze data to identify improvements and implement strategies.
  • Solve problems using technical knowledge to configure, price, quote, and process requests.
  • Provide education and guidance on product alternatives and cross-references.
  • Participate in sales team planning and review processes.
  • Conduct customer consultations and vendor training.
  • Stay up-to-date with industry developments through relevant training and education.

Requirements:

  • 1-3 years of relevant experience preferred; high school diploma required, with post-secondary education in marketing or related fields preferred.
  • Understanding of sales processes, procedures, and terminology.
  • Proficiency in basic math, data entry, and office equipment operation.
  • Excellent verbal and written communication skills in English and local languages.
  • Strong problem-solving, critical thinking, and decision-making abilities.
  • Ability to collaborate effectively, manage time, and adapt to change.
  • Commitment to confidentiality, ethical standards, and professionalism.
  • Willingness to travel, work non-standard hours or overtime, and adapt to new technology.

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