Sales and Customer Service Representative

5 days ago


Mississauga, Ontario, Canada Sort Production Products LTD. Full time
About Sort Production Products LTD.

We are a leading distributor of Industrial Automation Controls in Canada, with a strong presence in the market since 1982. Our team is dedicated to providing top-notch solutions and products for industrial markets.

Job Summary

We are seeking a highly skilled and motivated Inside Sales and Technical Support Professional to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service, technical support, and sales expertise to our clients.

Key Responsibilities
  • Answer customer inquiries and provide quotes, order confirmations, and expediting options
  • Provide technical support and product details to customers
  • Collaborate with outside sales reps and suppliers to ensure timely delivery and resolution of issues
  • Investigate discrepancies and provide resolutions
  • Manage shipping and receiving orders, and maintain accurate records
  • Proactively build and maintain customer relationships
Requirements
  • Post-secondary degree or equivalent experience
  • Proven understanding of fundamental sales skills and techniques
  • Knowledge of the Automation industry, including Sensors, Encoders, Safety, Vision, and Auto ID
  • Excellent communication and interpersonal skills
  • Ability to work effectively in a team environment
What We Offer
  • Competitive salary range: $38,000.00-$50,000.00 per year
  • Dental care, extended health care, on-site parking, and paid time off
  • Monday to Friday schedule, with no weekends


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