Sales Representative

2 months ago

Mississauga, Ontario, Canada Tsubaki of Canada Ltd. Full time
About the Role

Tsubaki of Canada Ltd. is seeking a detail-oriented and customer service-driven Inside Sales Representative to join our team. As a key member of our sales team, you will be responsible for positioning Tsubaki as the service leader by exceeding customer expectations, providing professional point-of-service contacts, and following through on all customer requests.

Key Responsibilities
  • Customer Service: Provide exceptional customer service by responding to customer inquiries, resolving issues, and ensuring customer satisfaction.
  • Quote Management: Manage quotes from start to finish, including generating quotes, following up with customers, and ensuring timely delivery.
  • Order Management: Manage orders from start to finish, including processing orders, tracking shipments, and ensuring timely delivery.
  • Communication: Communicate effectively with customers, internal stakeholders, and external partners to ensure seamless communication and collaboration.
  • Continuous Improvement: Participate in continuous improvement initiatives to improve processes, procedures, and customer satisfaction.
Requirements
  • Education: College diploma or 3 years of relevant Inside Sales or Customer Service experience.
  • Commercial or Business Math: Ability to calculate ratios, discounts, margin, etc.
  • Mechanical Aptitude & Technical Acuity: Mechanical aptitude and technical acuity to interpret drawings and blueprints.
  • Communication Skills: Excellent communication skills to effectively communicate with customers, internal stakeholders, and external partners.
  • Time Management: Ability to manage multiple tasks, prioritize tasks, and meet deadlines.
About Tsubaki of Canada Ltd.

Tsubaki of Canada Ltd. is a leading provider of chain and sprocket solutions in Canada. With a strong commitment to customer service and quality, we have established ourselves as a trusted partner in the industry. Our team is dedicated to providing exceptional service and support to our customers, and we are seeking a talented Inside Sales Representative to join our team.

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