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Customer Service Representative
2 months ago
United West Mississauga is seeking a highly skilled and motivated Customer Sales Support Representative to join our team in Mississauga. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences, resolving support issues, and selling new products and services.
Key Responsibilities:- Provide top-notch customer service, addressing queries and concerns in a timely and professional manner.
- Utilize in-depth product knowledge to recommend solutions that meet customer needs and increase sales revenue.
- Collaborate with the Account Management team to enhance customer satisfaction, establish goals, and develop new sales skills.
- Document and process customer orders accurately and efficiently in our systems.
- Stay up-to-date with changes and improvements in our systems, processes, and programs through daily meetings and weekly training webinars.
- Demonstrate a proven track record of excellence in communication and customer interaction through previous experience in sales, customer service, support, or client acquisition.
- Possess exceptional organizational, written, and oral communication skills, which can be effectively utilized in a professional work setting.
- Be passionate about working closely with people and comfortable in a dynamic environment.
- Display key qualities such as empathy, responsiveness, patience, conscientiousness, and a customer-centric mindset.
- Have excellent interpersonal skills and be adept at building relationships with people through meaningful conversations.
- Be willing to undergo a comprehensive background check as part of the hiring process and commute to the office daily.
United West Mississauga values excellent communication skills, great teamwork, and a strong customer-centric approach. If you are an individual with these qualities and are looking to build a career in sales and account management, we would be thrilled to have you join our team.
