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Technical Support Specialist

2 months ago


Langley, Canada NZ CONSULTING CANADA INC Full time
Job Summary

We are seeking a highly skilled Technical Support Specialist to join our team at NZ CONSULTING CANADA INC. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our clients and internal teams.

Key Responsibilities
  • Respond to technical issues and provide timely solutions to clients and internal teams.
  • Consult technical manuals, guides, and other resources to research and implement solutions.
  • Provide training and guidance to clients and internal teams on technical procedures and best practices.
  • Collect and maintain a log of technical issues and solutions for future reference.
  • Provide support for business systems, networks, and internet services.
Requirements
  • 1-2 years of experience in a technical support role.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong problem-solving skills and attention to detail.
  • Ability to multitask and manage multiple projects simultaneously.
Working Conditions

This is a permanent full-time position with a 40-hour workweek. The language of work is English.