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Technical Support Specialist
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Langley Township, Canada Punjab Wireless Ltd. Full timePunjab Wireless Ltd. is seeking a skilled Technical Support Specialist to join our team. As a key member of our technical support group, you will be responsible for providing exceptional customer service and technical support to our clients.The ideal candidate will have a strong background in computer hardware and software, with excellent problem-solving...
Technical Support Specialist
2 months ago
We are seeking a highly skilled Technical Support Specialist to join our team at NZ CONSULTING CANADA INC. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our clients and internal teams.
Key Responsibilities- Respond to technical issues and provide timely solutions to clients and internal teams.
- Consult technical manuals, guides, and other resources to research and implement solutions.
- Provide training and guidance to clients and internal teams on technical procedures and best practices.
- Collect and maintain a log of technical issues and solutions for future reference.
- Provide support for business systems, networks, and internet services.
- 1-2 years of experience in a technical support role.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Strong problem-solving skills and attention to detail.
- Ability to multitask and manage multiple projects simultaneously.
This is a permanent full-time position with a 40-hour workweek. The language of work is English.