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Restaurant Operations Manager

2 months ago


Toronto, Ontario, Canada Tim Hortons Full time
Job Summary

We are seeking a highly motivated and experienced Restaurant Supervisor to join our team at Tim Hortons. As a Restaurant Supervisor, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our high standards of quality and customer service are met.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of staff who prepare and portion food
    • Train staff in job duties, sanitation, and safety procedures
    • Ensure that staff are aware of and adhere to company policies and procedures
  • Quality Control
    • Establish methods to meet work schedules and ensure that food and service meet quality control standards
    • Address customer complaints or concerns in a professional and courteous manner
  • Administrative Tasks
    • Maintain records of stock, repairs, sales, and wastage
    • Prepare and submit reports as required
  • Security and Safety
    • Criminal record check is required
Requirements
  • Education
    • College, CEGEP, or other non-university certificate or diploma from a program of 1 year to 2 years
  • Experience
    • 1 year to less than 2 years of experience in a supervisory role in the food service industry
Working Conditions
  • Work Environment
    • Public transportation is available
  • Work Schedule
    • 30 hours per week
Language
  • Work Language
    • English