Cultural Safety Patient Liaison
4 weeks ago
Salary
The compensation for this role ranges from CAD $38.13/Hr. to CAD $54.82/Hr.Position Overview
Join Vancouver Coastal Health (VCH) as an Indigenous Health Navigator
Vancouver Coastal Health is seeking an Indigenous Health Navigator to become part of the Indigenous Health Patient Experience team. This role is essential in fostering a supportive environment for First Nations, Metis, and Inuit clients and their families.
Responsibilities of the Indigenous Health Navigator include:
- Reporting to the Director of Indigenous Patient Experience, the Indigenous Health Navigator (IHN) is responsible for delivering daily health system navigation assistance to ensure safe and welcoming environments for Indigenous clients.
- Collaborate with clients and primary care teams to facilitate effective access to primary and community-based health services.
- Ensure patient care is delivered in a culturally sensitive and respectful manner by connecting with clients and families, addressing their inquiries or concerns, and providing traditional resources that complement existing healthcare practices.
- Engage with various Indigenous community organizations to enhance service delivery.
- Contribute to the development and evaluation of programs aimed at improving services for Indigenous clients through effective navigation of the healthcare system.
- Approach responsibilities with a commitment to VCH's values, emphasizing Indigenous Cultural Safety, anti-racism, equity, diversity, and inclusion.
Required Qualifications
Education & Experience
- A minimum of two to three years of relevant experience working with Indigenous communities in British Columbia, complemented by training or education in a related field.
- A Bachelor's Degree in healthcare, Social Work, Nursing, or a related discipline is preferred.
- Preference will be given to Indigenous candidates, including First Nations, Metis, and Inuit Peoples.
- Candidates are encouraged to self-identify as Indigenous in their application materials.
- Willingness to travel within the health authority's jurisdiction is necessary, with access to reliable transportation.
Knowledge & Skills
- In-depth understanding of community-based First Nations, Metis, and Inuit organizations in British Columbia.
- Comprehensive knowledge of health challenges affecting Indigenous communities.
- Familiarity with Indigenous and non-Indigenous services and resources available within VCH's communities of care for Indigenous clients seeking health and social support.
- Proven ability to address cultural matters with sensitivity.
- General knowledge of Trauma-Informed Practices and Harm Reduction approaches.
- Demonstrated capability to promote Indigenous Cultural Safety.
- Proven ability to provide competent and culturally safe care across diverse settings.
- Strong interpersonal skills to establish and maintain collaborative relationships with colleagues, partners, and clients.
- Effective communication skills, both verbal and written.
- Proficient in using word processing, spreadsheet, and database software.
Additional Information
As part of current Public Health Orders, all employees of Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most recent vaccine. Proof of vaccination status will be required.
Why Work with Vancouver Coastal Health (VCH):
VCH is a leader in healthcare innovation, research, and education, serving over one million residents in British Columbia. We are committed to bold thinking, smart risk-taking, and prioritizing the best outcomes for our patients and their families. Join us in our mission to foster healthy lives in vibrant communities through our dedication to care, connection, and teamwork that makes VCH an exceptional workplace.
• Comprehensive health benefits, including MSP, extended health and dental, and a municipal pension plan.
• Opportunities for career growth through employer-sponsored training and leadership development.
• Wellness support services, including counseling and innovative wellness programs for employees and their families.
• Recognition programs to honor staff, medical personnel, and volunteers.
• Access to exclusive discounts and offers for VCH employees.
VCH is committed to equity, diversity, and inclusion, ensuring that all employees have the opportunity to thrive and succeed.
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