Compensation Claims Manager
1 week ago
The Compensation Claims Manager is responsible for the improvement, coordination and oversight of the company's compensation claims management programs, including Return to Work and Claims Management for Provincial Workers Compensation.
Key Responsibilities- Develop and implement company-wide compensation claims management programs to ensure compliance with provincial legislation.
- Administer the company's workers' compensation claims management program, ensuring effective management of claims and mitigating lost-time and expenses.
- Monitor third-party administration claim handling, including Return to Work and Claims Management for Provincial Workers Compensation.
- Develop and deploy return-to-work programming, including training materials and training people, to ensure early and safe return-to-work.
- Work with other departmental functions to support claims avoidance and develop strategies to reduce lost-time days and costs associated with workplace incidents.
- Lead WC projects to continually improve claims management processes and identify opportunities for improvement.
- Build effective relationships with business groups, including HR and boards, to ensure collaborative and supportive working relationships.
- Develop and maintain internal reports and statistics, analyzing trends and recommending solutions to the business.
- Post-secondary education in a related field, such as business or human resources.
- Bilingualism is an asset, with the ability to communicate effectively in both English and French.
- 5+ years of experience in workers' compensation claims and return-to-work program management, with experience working with provincial Workers Compensation Boards.
- Relevant certifications, such as Associate in Claims (AIC), Certified Return to Work Coordinator (CRTWC), or Certified Disability Management Professional (COMP), are an asset.
- Excellent verbal and written communication skills, with the ability to present information effectively to various stakeholders.
- Strong analytical and problem-solving skills, with the ability to work in a fast-paced environment and prioritize multiple tasks.
- Knowledge of multi-jurisdictional workers' compensation legislation and disability management processes is essential.
- Experience with return-to-work programs and understanding of the litigation/appeals process related to workers' compensation claims is an asset.
Coca-Cola Canada Bottling Limited is a leading beverage company with a strong commitment to creating a diverse and inclusive workforce.
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