Workers Compensation Claims Specialist
1 week ago
The Workers Compensation Claims Manager is responsible for the improvement, coordination and oversight of the company's workers compensation claims management programs, including Return to Work and Claims Management for Provincial Workers Compensation.
Key Responsibilities- Develop and implement company-wide workers compensation claims management programs to ensure compliance with provincial legislation.
- Administer the company's workers compensation claims management program, ensuring effective management of claims and mitigating lost-time and expenses.
- Monitor third-party administration claim handling, including Return to Work and Claims Management for Provincial Workers Compensation.
- Develop and deploy return-to-work programming, including training materials and training personnel, to ensure early and safe return-to-work.
- Collaborate with other departmental functions to support claims avoidance and develop strategies to reduce lost-time days and costs associated with workplace incidents.
- Lead workers compensation projects to continually improve claims management processes and identify opportunities for improvement.
- Build effective relationships with business groups, including HR and boards, to ensure seamless communication and collaboration.
- Develop and maintain internal reports and statistics to identify trends and recommend solutions to the business.
- Post-secondary education in a related field, such as business administration or human resources.
- Bilingualism is an asset, with proficiency in English and French.
- 5+ years of experience in workers compensation claims and return-to-work program management, with experience working with provincial workers compensation boards.
- Relevant certifications, such as Associate in Claims (AIC), Certified Return to Work Coordinator (CRTWC), or Certified Disability Management Professional (CDMP), are an asset.
- Excellent verbal and written communication skills, with the ability to present complex information in a clear and concise manner.
- Strong analytical and problem-solving skills, with the ability to work in a fast-paced environment and prioritize multiple tasks.
- Knowledge of multi-jurisdictional workers compensation legislation and disability management processes is essential.
- Experience with return-to-work programs and third-party administration processes is an asset.
Coca-Cola Canada Bottling Limited is a leading beverage company with a strong commitment to creating a diverse and inclusive workforce. We are an independently owned business with a presence across Canada, and we are dedicated to providing our employees with opportunities for growth and development.
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