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Workers Compensation Case Manager

2 months ago

Toronto, Ontario, Canada Alight Full time

Job Summary

Alight is seeking a highly skilled Workers Compensation Case Manager to join our team. As a Workers Compensation Case Manager, you will be responsible for managing WSIB claims and facilitating return to work for our clients.

Key Responsibilities

  • Manage workplace injury claims, minimizing time-loss and claim costs through early intervention and proactive coordination of services.
  • Ensure regular and open lines of communication with all stakeholders, including workers, clients, partner vendors, and provincial boards.
  • Liaise with provincial Workers' Compensation Boards to ensure timely and appropriate decisions are made regarding entitlement-related matters.
  • Review claim files and proactively manage return to work efforts, identifying obstacles to successful and rapid return to work.
  • Interpret provincial workers' compensation legislation, policies, and procedures to ensure decisions are made in accordance with such.
  • Identify appeal issues and draft letters of objection.
  • Coordinate case management activities, including monitoring return to work and rehabilitation strategies.

Requirements

  • 2-3 years of experience in workers' compensation claims management, either in-house at a private company or in a third-party consulting capacity, with corresponding knowledge of workers' compensation statutes, policies, and procedures.
  • Strong level of oral and written communication skills, with the ability to work in a demanding and fast-paced environment.
  • Familiarity with Microsoft Word, Excel, and Outlook.

Preferred Qualifications

  • Post-secondary education, preferably in a related field, or a human resources and/or health and safety and/or insurance certificate-designation.
  • Paralegal license.

What We Offer

Alight offers a competitive total rewards package, continuing education and training, and tremendous potential with a growing worldwide organization.